$0K - 46K a year
Provide customer service and technical support to podcast listeners via multiple channels and contribute to support documentation.
Experience in customer service, technical troubleshooting, and communication skills to handle user issues and document solutions.
[Customer Service / Remote] - Anywhere in U.S. / Up to $22 per hour / Medical & dental / 401k match / PTO - As a Podcast Customer Support Specialist at Supporting Cast, you will: Provide exceptional customer service to listeners via phone, email, and live chat; Troubleshoot and resolve technical issues in a timely and efficient manner; Identify, track, and communicate patterns in user issues to appropriate team members; Contribute to written support materials including knowledge base articles and internal support documents... Immediately >>
This job posting was last updated on 9/23/2025