SunSoft Online

Compensation

Full Description

100% Onsite. Interviews will be on site. Position may be extended, but as of right now, it is seasonal. Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of Google Suite applications such as Gmail, Sheets, Docs, and DriveKeyboarding/typing at least 40 wpm and 10-key skillSkilled in the customer service technique of conflict de-escalation and resolution AbilitiesAbility to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety Ability to work with a high degree of autonomy and also participate collaboratively as part of a team Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate mannerAbility to understand and solve problems by applying basic analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed Ability to learn and apply LEAN concepts, principles, and tools Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another Selective PreferencesOne or more years working in a high production environmentPrevious experience with Continuous Improvement, Six Sigma and/or Lean Previous experience in customer service emphasizing on professionally and courteously serving customers in a fast paced environmentBilingual in English and Spanish Requirements (If these are not shown on the candidate’s resume, they will be rejected).2+ years of experience in a customer service role1+ year of experience in a high product environmentExperience with cash handling Required Skills2 Years of Customer Service Experience1+ Years of Experience in a High Production EnvironmentCash Handling Preferred SkillsBilingual