SUN Behavioral Health

Compensation

Full Description

Position Summary: The Applications Project Manager is a member of the Corporate Information Systems team and is responsible for planning, coordinating, and executing projects that support clinical, operational, and administrative initiatives across the organization. This role partners with business, clinical, technical, and leadership stakeholders to ensure projects are delivered on time, within scope, and aligned with organizational goals. The Applications Project Manager serves as the primary point of coordination for assigned projects, managing timelines, resources, risks, and communication. This role supports project governance processes, facilitates collaboration across departments, and ensures consistent project documentation and reporting. The Project Manager works under the guidance of senior IT and operational leadership and follows established project management standards and methodologies. This is a remote position, requiring the Project Manager to maintain a suitable home work environment during defined working hours. Infrequent travel to corporate offices or facilities may be required. Position Responsibilities: Application / Technical Skills (40% of performance review) • Manages assigned projects from initiation through closure, ensuring alignment with scope, schedule, and objectives • Develops and maintains project plans, timelines, milestones, and task assignments • Coordinates project activities across clinical, operational, technical, and vendor teams • Tracks project progress and identifies risks, issues, and dependencies; escalates concerns as appropriate • Supports change management activities including communication, training coordination, and go-live readiness • Facilitates project meetings, prepares agendas, documents decisions, and tracks action items • Ensures project deliverables meet quality standards and stakeholder expectations • Maintains accurate project documentation, status reports, and artifacts • Follows organizational project management methodologies, standards, and governance processes • Identifies opportunities to improve project workflows, tools, and communication practices • Supports portfolio tracking, reporting, and prioritization efforts • Assists with post-project reviews and lessons learned documentation • Serves as a central point of contact for project stakeholders and team members • Builds and maintains effective working relationships across departments and leadership levels • Gathers and documents project requirements in collaboration with business and clinical stakeholders • Communicates project status, risks, and outcomes clearly to stakeholders and leadership • Works collaboratively with vendors and external partners to support project execution • Performs other duties as assigned Safety (15% of performance review) • Strives to create and support a safe, healing environment for patients, families, and staff • Follows all safety rules and organizational policies while performing job duties • Reports near misses, errors, and accidents promptly • Identifies and corrects minor safety hazards when appropriate • Communicates safety concerns to peers and management • Attends all required safety training and understands job-specific safety responsibilities • Participates in quality and safety initiatives as assigned • Demonstrates strong analytical and problem-solving skills with the ability to identify trends and communicate potential risks • Supports and maintains a culture of safety and quality Teamwork (15% of performance review) • Works collaboratively with others in a spirit of teamwork and cooperation • Responds willingly to colleagues and contributes positively to the hospital and corporate teams • Builds and maintains effective working relationships with patients, staff, physicians, and vendors • Effectively retrieves, analyzes, communicates, and presents data and information verbally and in writing • Demonstrates active listening skills and clear written and verbal communication • Adheres to organizational Standards of Behavior Integrity (15% of performance review)Demonstrates ethical behavior and strives to do the right thing for patients, coworkers, and the organization • Adheres to established policies, procedures, standards, and applicable laws and regulations • Applies and supports the Mission and Values of SUN Behavioral Health and commits to service excellence • Demonstrates fiscal responsibility through appropriate use of resources • Completes required training within established timeframes • Exemplifies professionalism through reliable attendance and a positive attitude • Maintains confidentiality of patient and staff information in compliance with HIPAA and privacy regulations • Ensures accurate and compliant documentation of all work activities Compassion (15% of performance review) • Demonstrates accountability for ensuring the highest quality patient care for patients. • Willingness to be accepting of those in need, and to extend a helping hand • Desire to go above and beyond for others • Understanding and accepting cultural diversity and individual differences Education • Required: Bachelor’s Degree in Information Science, Computer Science, Business, Informatics or Clinical related field • Maintains education and development appropriate for position. • May substitute experience for education Experience • Required: Minimum of three (3) years of experience in healthcare or enterprise application support, system configuration, helpdesk role or application administration, supporting clinical, operational, business & finance users and processes. • Required: Demonstrated experience from implementation, troubleshooting and problem resolution, change management, system optimization, supporting end users, and working with vendors • Required: Strong understanding of application support processes, customer service principles, and issue resolution workflows within a healthcare system, behavioral healthcare a plus. • Preferred: Experience supporting EHR or integrated healthcare applications; prior experience in a behavioral health setting