Summit Pharmacy Solutions LLC

Compensation

Full Description

Job Title: Account Representative Company Overview: Summit Pharmacy Solutions LLC is a leading provider of pharmaceutical services specializing in long-term care (LTC) facilities. With a commitment to improving patient outcomes and streamlining pharmacy operations, we partner with healthcare providers to deliver innovative solutions and exceptional client support. Role Overview: As an Account Representative, you will play a crucial role in supporting the LTC Client Services Team by providing essential administrative assistance and helping to maintain strong client relationships. This position is designed to support account managers in various tasks that ensure client satisfaction and operational efficiency. What You'll Do: - You will assist account managers in managing client accounts and maintaining accurate records. - You will provide timely administrative support to the LTC Client Services Team. - You will help coordinate communication between clients and internal teams to resolve issues promptly. - You will assist in preparing reports and documentation related to client accounts. - You will support client onboarding and training processes as needed. - You will monitor client feedback and escalate concerns to appropriate team members. - You will contribute to process improvements to enhance client service delivery. - You will maintain confidentiality and compliance with healthcare regulations. What You Bring: - Minimum of 2 years of experience in client services or account management, preferably in healthcare or pharmaceutical industries. - Strong organizational and multitasking skills with attention to detail. - Excellent communication skills, both written and verbal. - Proficiency in Microsoft Office Suite and CRM software. - Ability to work collaboratively in a team-oriented environment. Bonus Points If You Have: - Experience working in long-term care or pharmacy services. - Knowledge of healthcare compliance and regulatory requirements. - Familiarity with data analysis and reporting tools. - Customer service certification or related training. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to promote work-life balance. - We offer employee wellness programs and team-building activities. Ready to Apply? Please submit your resume and cover letter to careers@summitpharmacy.com with the subject line "Account Representative Application." We look forward to hearing from you!