Substance Abuse Center

Compensation

Full Description

Job description Job Title: Admissions Coordinator (Fronters) Shifts: Hiring immediately for 5:00pm - 1:00am, 9:00-5:00pm also available. Weekend availability a huge plus Overview: As an Admissions Fronter at a national substance abuse provider, you will play a vital role in guiding individuals and their families through the admissions process. Your compassionate and knowledgeable approach will ensure a smooth transition into our program, where individuals can receive the support they need to overcome substance abuse. • Must have experience and understanding of the behavioral health field* Responsibilities: • Assessment and Intake: Conduct initial screenings and assessments to evaluate potential clients' needs and determine eligibility for admission into our program. • Admissions Guidance: Provide information and guidance to prospective clients and their families regarding treatment options, program details, financial obligations, and insurance coverage. • Coordination: Collaborate with clinical staff, case managers, and insurance providers to facilitate admissions and ensure all necessary paperwork and documentation are completed accurately and in a timely manner. • Communication: Serve as the primary point of contact for inquiries related to admissions, addressing questions and concerns with empathy and professionalism. • Support: Offer emotional support and encouragement to individuals and families navigating the admissions process, demonstrating understanding and empathy for their unique situations. • Follow-up: Maintain regular communication with clients and their families throughout the admissions process, providing updates and addressing any additional needs or concerns. • Documentation: Maintain detailed and accurate records of all admissions-related activities, ensuring compliance with regulatory standards and confidentiality guidelines. Qualifications: • Previous experience in admissions, intake coordination, or customer service within a healthcare or behavioral health setting is highly desirable. • Excellent interpersonal and communication skills, with the ability to establish rapport and build trust with individuals from diverse backgrounds. • Strong organizational abilities and attention to detail, with the capacity to manage multiple tasks simultaneously in a fast-paced environment. • Compassionate and nonjudgmental attitude towards individuals struggling with substance abuse, coupled with a commitment to supporting their recovery journey. • Familiarity with insurance verification processes and understanding of HIPAA regulations preferred. Schedules: Morning Shift or Evening Shift Job Type: Full-time Pay: $45, $60,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Health savings account • Life insurance • Paid time off • Vision insurance People with a criminal record are encouraged to apply Experience: • behavioral health treatment: 2 years (Required) • customer service: 1 year (Required) • phone sales: 1 year (Preferred) • admissions coordinator: 1 year (Preferred) Ability to Commute: • Palm Springs, FL Required) Work Location: In person