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MARKETING OPERATIONS COORDINATOR - EXECUTIVE COACHING Company: The 828 Leadership Group (Executive Coaching & Career Development) Position: Operations Manager / Marketing Strategist Location: Remote (US-based, Eastern Time Zone preferred) Hours: 10-20 hours/week initially, scaling based on business growth Compensation: Competitive rate based on experience Reports to: Founder & CEO Employment Type: Independent Contractor (Long-term, 2+ years) Recruiting Partner: Systems to Scale ABOUT THE 828 LEADERSHIP GROUP The 828 Leadership Group is an executive coaching practice serving high-achieving women of faith who have "success on paper" but feel something is missing. We work with leaders at Fortune 500 companies who've climbed the corporate ladder only to realize the playbook they've been following no longer serves them. Our signature program, the Congruent Career Accelerator, helps women move beyond external validation to discover what truly matters to them - then build the strategy, clarity, and courage to go after it. Our Core Values: • Empathetic: We meet clients where they are with genuine understanding • Authentic: We bring our whole selves and encourage others to do the same • Insightful: We challenge lovingly to help clients see what they can't see themselves • Liberating: Our work frees people from shoulds into aligned action • Excellence-Driven: High standards are non-negotiable in how we serve Our Faith Foundation: Faith isn't just a checkbox for us - it's woven into everything we do. Our messaging includes biblical principles, scriptural references, and faith-based encouragement. We believe that true career alignment happens when women honor both their gifts and their deepest values. The right person for this role will understand this language naturally and be comfortable incorporating faith-based messaging into marketing and client communication. WHY THIS ROLE EXISTS Our CEO moves fast, creates prolifically, and needs someone who can take her raw content and strategic vision and turn it into a cohesive, high-quality marketing engine that runs WITHOUT her being in the weeds. This isn't a "just post on social media" role. This is strategic content operations - someone who can: • See patterns in content performance and recommend what to do next • Take one 20-minute video and turn it into 10+ pieces of quality content • Build email workflows that nurture leads while maintaining brand voice • Anticipate what needs to happen before being asked • Maintain executional excellence without constant oversight The right person will give our CEO back critical time to focus on client delivery, program development, and revenue-generating activities while knowing that marketing, operations, and client communication are being handled with precision. CORE RESPONSIBILITIES Content Strategy & Social Media Management (40%) • Edit long-form video content using Descript into multiple short-form pieces • Repurpose single videos into 10+ content assets (reels, static posts, carousel posts, quotes) • Schedule and manage content across social platforms (LinkedIn, TikTok, Instagram) • Monitor engagement and analytics • Maintain brand voice and visual consistency across all content • Proactively identify content themes that resonate with ideal clients Email Marketing & CRM Management (30%) • Build and manage email workflows in Go High Level • Write and schedule email nurture sequences that align with brand voice • Monitor contact list engagement and recommend re-engagement strategies • Segment lists based on client journey and engagement • Track email performance metrics and make data-driven recommendations • Maintain CRM organization and data integrity Analytics & Strategic Reporting (15%) • Create monthly social media performance reports with strategic insights • Analyze email marketing metrics and provide "so what" recommendations • Identify what's working vs. what's not and suggest pivots • Track lead generation sources and conversion metrics • Present findings in a way that informs business decisions Calendar & Project Management (10%) • Manage CEO's calendar and client scheduling • Keep project management systems organized with clear task ownership and deadlines • Maintain file organization systems across Google Drive • Support podcast outreach coordination Client Communication Support (5%) • Draft and send client communications maintaining brand voice • Facilitate community engagement in Congruent Career Accelerator • Coordinate client onboarding and touchpoints • Ensure timely, professional responses to inquiries WHO THRIVES IN THIS ROLE You're a Perfect Fit If: Operational Precision is Your Superpower • You create systems where there are none • Details matter to you - program names are spelled correctly, files are in the right folders • You can't help but organize things logically • "Good enough" isn't in your vocabulary You Think Strategically, Not Just Tactically • When you see data, you automatically ask "what does this mean?" and "what should we do differently?" • You can look at content performance and identify patterns • You make recommendations without being prompted • You connect dots between marketing activities and business goals You're Proactive & Results-Focused • You see what needs to happen and make it happen • You don't wait for permission to solve problems • When you commit to something, it gets done - no follow-up needed • You take ownership of outcomes, not just tasks Quality Matters to You • You review your work before submitting it • You catch errors that others miss • You have high personal standards for anything with your name on it • You understand "fast" doesn't mean "sloppy" You Communicate Like a Pro • You keep people informed without being asked • You respond to messages within a business day • When something's wrong, you speak up immediately • You can adapt voice and tone for different audiences You're Tech-Savvy & Adaptable • You learn new tools quickly • You don't lean 100% on ChatGPT without reviewing output • You troubleshoot before asking for help • You see technology as an enabler, not a barrier This Role Is NOT For You If: • You need step-by-step instructions for every task • You struggle with ambiguity or prefer highly structured environments • You're uncomfortable making decisions without approval • You prioritize speed over quality • You need frequent validation or reassurance • You go radio silent when you're stuck or behind REQUIRED QUALIFICATIONS Must-Haves: • US-based (language fluency, timezone overlap for real-time collaboration) • Faith-based understanding - You should be comfortable with biblical references, scriptural principles, and faith-centered messaging as a natural part of our brand voice. This isn't surface-level; our content regularly incorporates faith concepts, and you'll need to understand and adapt this language authentically • 2+ years experience in marketing operations, content strategy, or similar role • Expert-level proficiency in: • Go High Level (or similar CRM platforms) • Descript or similar video editing tools • Canva for graphic design • Google Workspace • Project management tools (ClickUp, Asana, etc.) • Exceptional written communication skills with ability to match brand voice • Analytical mindset with ability to interpret data and make recommendations • Proven track record of managing projects independently with minimal oversight Strongly Preferred: • Experience in coaching, consulting, or professional services industry • Social media management experience (especially Instagram, LinkedIn) • Email marketing experience with workflow automation • Understanding of lead generation and conversion optimization • Experience supporting high-achieving, fast-moving entrepreneurs SUCCESS METRICS You'll be evaluated on three core areas: 1. Task Completion Accuracy & Timeliness Do you deliver what you commit to, when you commit to it? 2. Quality of Communication & Updates Are you proactive, clear, and responsive? Does the CEO feel heard and informed? 3. Proactive Problem-Solving Do you identify issues and solve them without being asked? What "Exceeding Expectations" Looks Like: Baseline expectation: You deliver what you commit to, when you commit to it, with consistent quality. The CEO can trust you to take on work and execute with limited oversight. You proactively bring insights and recommendations that improve business performance. What takes it to the next level: How quickly you can take the reins. Exceeding expectations is about being a fast learner who quickly demonstrates executional excellence - mastering the brand voice in weeks rather than months, understanding what needs to happen without constant guidance, and reaching a point where the CEO confidently steps back knowing the work is handled. The faster you can get to "trusted to run with it independently," the more value you create. WHAT HAPPENS WHEN THINGS GO WRONG This is important: We don't expect perfection. We expect honest communication. If something changes, if you made a mistake, if a deadline won't be met - own it immediately and communicate proactively. That's not a problem. What IS a problem: • Letting commitments slip without communication • Not reviewing your work and submitting errors repeatedly • Going radio silent when you're stuck • Not acknowledging messages or requests • Making excuses instead of owning mistakes • Changing your schedule without communication GROWTH OPPORTUNITIES Immediate: • Master CEO's content style and brand voice • Build trust through consistent, quality delivery • Establish systems and workflows for scalability • Expand from 10 hours to 15-20 hours/week Medium-term: • Take on strategic initiatives (lead magnet development, assessment tools) • Support program launch and client onboarding • Increased autonomy in content and marketing decisions Long-term: • Grow into Chief of Staff or COO role • Own entire marketing and operations function • Lead future team members • Build a long-term career partnership WHAT WE OFFER Compensation & Benefits: • Competitive rate based on: demonstrated expertise, relevant experience, assessment performance, and cultural fit • Consistent, predictable hours with significant growth potential • Performance-based rate increases as you grow with the company • Flexible remote work - work when and where you're most productive • Long-term stability (this is a 2+ year minimum role) • Work with a founder who values healthy work-life balance Work Environment: • Fast-paced but sustainable (we believe in healthy work-life balance as a faith principle) • Direct access to CEO for questions/strategy discussions • Autonomy to own your domain once trust is established • Collaborative, values-driven culture rooted in servant leadership • High standards balanced with grace and humanity What Makes This Different: • You're not just executing tasks; you're building the operational foundation for a mission-driven, faith-centered business • Direct impact on women's lives - you'll see the transformation your work enables as women step into aligned, purposeful careers • Work with content that's meaningful, insightful, and rooted in biblical principles • Partner with a CEO who invests in development, values your growth, and leads with servant leadership • Be part of building something that liberates high-achieving women from "should" into purpose MANAGEMENT STYLE & EXPECTATIONS Our CEO's Approach: • Preference: Hands-off once trust is established, but will be more hands-on initially during onboarding • Communication: Depends on urgency - text/DM for quick items, email for scheduled work, project management tools for task management, Voxer/Voice notes for new ideas & tasks. • Delegation Style: Mix of detailed instructions early on, then shifts to context + desired outcome + examples • Accountability: Expects you to set your own deadlines and meet them. Will check in if concerned but won't micromanage Work Hours: • Timezone: Eastern timezone strongly preferred for 10am-2pm ET overlap window • Schedule: Flexible as long as there's 2+ hours of overlap for real-time collaboration • Weekly Meeting: One standing meeting per week for alignment and updates • Communication: As-needed basis beyond weekly check-in What the CEO Values Most: • Ownership without drama - "This is done" vs. "I need you to tell me what to do next" • Honest communication - "I made a mistake" vs. disappearing when something's wrong • Strategic thinking - "Here's what I recommend based on the data" vs. just reporting numbers • Follow-through - Doing what you said you'd do when you said you'd do it • Quality without oversight - Not needing someone to check your work every time ASSESSMENT PROCESS & TIMELINE We're looking to fill this role by early November 2025. Here's our streamlined process: Step 1: Application Review Complete our online application including resume, cover letter, work samples, and 3 free personality assessments Step 2: Initial Call Screening 15-minute Zoom call with Systems to Scale team Step 3: Skills Assessment Complete project work: video editing, social content creation, email workflow, and data analysis Step 4: 2nd Zoom Interview 30-minute video interview with Systems to Scale Step 5: Reference Checks & CliftonStrengths We contact your references and provide CliftonStrengths Top 10 assessment Step 6: Final Interview with CEO 45 minute conversation with the Founder of The 828 Leadership Group Step 7: Offer & Onboarding Selected candidate receives offer with target start date of early November 2025 HOW TO APPLY Ready to build something meaningful? Here's what we need: Your Resume - Highlight content, marketing operations, and project management experience Your Cover Letter - Answer these questions: • Why does this role excite you? • What's an example of a time you took something off someone's plate and ran with it independently? • How do you approach quality control in your work? Work Samples - Show us your best: • Social media content you've created • Email campaigns or workflows you've built • Reports or analysis you've presented • Before/after examples of systems you've improved Submit your application to: [Apply Now Application Link] Questions? Email Lauren Apple at hello@systemstoscale.org ONE FINAL NOTE This role is perfect for someone who: • Wants to be part of something mission-driven, meaningful, and faith-centered • Thrives on operational excellence and strategic thinking • Values long-term partnerships over short-term gigs • Wants to grow into a leadership role as the business scales • Believes women deserve careers that align with who they really are and their deepest values • Feels called to support work that helps women step into their purpose If that sounds like you, we can't wait to meet you. The 828 Leadership Group is committed to finding candidates who align with our values of empathy, authenticity, insight, liberation, and excellence. We're building a team that reflects the transformation we help our clients create. This search is being conducted by Systems to Scale, a virtual assistant recruitment agency specializing in finding operations and marketing talent for faith-driven entrepreneurs and service-based businesses. Job Types: Part-time, Contract Base Pay: From $24.00 per hour Expected hours: 10 – 20 per week Benefits: • Flexible schedule Application Question(s): • Do you have regular availability Monday through Friday from 9am-2pm PST? Experience: • VA/EA or Online Remote Assistant: 2 years (Required) Location: • United States (Required) Work Location: Remote