Stryker

Compensation

Full Description

Work Flexibility: Hybrid or Onsite What you will do- The Coupa Operations Senior Manager plays a pivotal role in driving operational excellence across global Procure-to-Pay (P2P) processes. Reporting to the Senior Director of Indirect Programs and Strategy, this leader oversees a decentralized, hybrid team of indirect procurement professionals focused on optimizing the Coupa P2P platform, delivering exceptional end-user support, and achieving procurement and company objectives. Lead decentralized technical Coupa Admin team and shared service center teams based transactional purchasing operations (Costa Rica and Poland) teams that collectively support approximately 20,000+ Coupa users across multiple countries Serve as the primary functional expert for Coupa modules, including Procure-to-Pay (P2P), Sourcing and Coupa Sourcing Optimization (CSO), Contract Lifecycle Management (CLM), and Supplier Information Management (SIM); continuously building competencies within Coupa operations team Provide strategic leadership by actively developing, coaching, and mentoring team members to foster high performance, engagement, and professional growth Partner with stakeholders across different business units, divisions, and levels of leadership in management, procurement, finance, accounting, tax, IT, etc. to drive user adoption, assess and solution issues, and continuously evolve the Coupa P2P value proposition and achievement of procurement and company objectives Partner closely with P2P process stakeholders (Master Data, AP, and various global teams) to drive optimal system and processing performance, compliance, automation, expansion, and on-going continuous improvement Champion best practices and on-going innovation to enhance user experience, streamline Coupa purchasing operations and ensure compliance with policies and procedures Support technical teams in release management, enhancements, deployment, integrations, adding modules/functionality, special projects, and ongoing troubleshooting as applicable Oversee supplier enablement through the Coupa supplier onboarding process, implementing catalogs where possible, and partnering with master data teams for SLA achievement and advancement Performs analysis for insights, opportunities and problem solving, tracks compliance and monitors KPIs and evolves strategies to capitalize on benchmarks and best practices Lead and liaise as the SME for Coupa data and reporting, perform analytics, identify trends and opportunities, develop dashboards, perform and present analytics to advance indirect procurement value capture through Coupa Optimize Coupa buying experience, advance catalogs, capture value, mine savings opportunities and rationalize suppliers Acts as a trusted partner, fostering collaboration, driving continuous improvement, and building procurement talent pipeline and company culture Lead, liaise and influence process partner activities that impact Coupa P2P and the procurement of indirect goods and services, related processes, scope, governance, etc. including future deployments, acquisitions, divestitures, etc. Document and maintain procedures, system configuration, best practices and ensure compliance and continuous improvement in operations What you need- Bachelor's degree - required 10+ years of experience - required Expert-level functional knowledge of Coupa modules, including P2P, Sourcing, CLM, and Invoicing; CSO Strong understanding of Coupa integrations with ERP systems (SAP) and familiarity with cXML and other integration methods SAP purchasing and master data experience and fluency Strong financial acumen, Excel, and Power BI data analytics expertise Experienced global people-leader able to balance team priorities and accountabilities to achieve optimal productivity while fostering trust, collaboration, and well-being Excellent communication and interpersonal skills, with the ability to articulate complex technical concepts to non-technical stakeholders, must be comfortable presenting at all levels of the organization Strong analytical, detail oriented and problem-solving abilities, capable of performing root cause analysis for process or system issues associated with end-to-end processes and business applications in P2P Proactive mindset with exceptional project management and organizational skills Ability to work both independently and collaboratively in a fast-paced, team-oriented environment Travel Percentage: 20% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.