via DailyRemote
$70K - 120K a year
Leading customer support teams, developing training programs, and improving operational efficiency.
Extensive experience in customer support management, process design, and team leadership, but lacking specific experience in community enablement, content creation for external audiences, or fintech product communication.
Job Description: • The Community Enablement Manager will create content and initiatives to enable Stripe Community Builders, passionate Stripe users who launch and lead the groups that make up the Stripe Community. • They will resource Community Builders at scale to help them foster strong communities and to engage those communities around Stripe’s products. Requirements: • You have experience creating enablement or educational content and resources. • You have a background in or, at minimum, are comfortable with communicating about more technical topics and/or fintech products. • You have deployed education at scale (audience of 100+) and with an end goal of mobilizing your audience to take an intended action. • You excel at cross functional collaboration and have worked closely with Product and/or Product Marketing teams. • You have experience crafting educational materials and content across a variety of mediums and love experimenting with new ways to engage and enable your audience. • You have experience with or passion for Community Management - even better if you have served in an enablement or content function in a brand’s Community organization. • You have crafted enablement materials and strategies for an external (not just internal audience), especially startups and small businesses. Benefits: • Health insurance • Retirement plans • Flexible work arrangements • Professional development
This job posting was last updated on 12/22/2025