Strategic Systems International

Compensation

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About the position SAP Basis Technical Program Manager (T4) Duration: 01/01/2026 – 12/31/2026 Location: Remote (U.S.) Work Arrangement: Fully Remote Requirements: U.S. Citizen only Possible convert to hire Role Overview This is a customer-facing role supporting large and strategic enterprise customers . The SAP Basis Technical Program Manager acts as the primary technical advisor , owning the customer’s SAP landscape and leading all technology and cloud service delivery discussions throughout the SAP RISE journey. Responsibilities • Serve as the primary technical point of contact for customers regarding SAP technology and cloud service delivery • Partner with the Client Delivery Manager (CDM) to maintain regular stakeholder cadence and manage service delivery expectations • Lead and own technical discussions , coordinating with internal SAP delivery experts as needed • Maintain a deep understanding of the customer’s SAP landscape and system interdependencies • Support account and technical operations teams in executing service delivery plans and schedules • Analyze customer technical requirements and drive issues to resolution by coordinating the appropriate technical experts • Present technical offerings, architecture details, and engagement models to internal and external stakeholders • Guide customers on Business Continuity, Security, Compliance, and Network architecture • Assess customer security and network requirements to ensure alignment with SAP security architecture standards • Conduct monthly technical and operational reviews against cloud architecture and roadmap • Drive issue resolution plans through to completion • Support SAP migration and modernization roadmaps in collaboration with partners, system integrators, and SAP professional services Requirements • Bachelor’s degree or higher in Computer Science, Engineering, or Information Management • Strong knowledge of SAP product portfolio and solution offerings • Proven technical project/program management and customer-facing experience • Ability to translate complex technical concepts for non-technical stakeholders • Strong engagement management, relationship-building, and de-escalation skills • Excellent communication, presentation, and facilitation skills • Understanding of SAP solution releases, platform interdependencies, and cloud-based operations • Experience with at least one hyperscaler: AWS, Azure, or GCP • 4+ years SAP Basis administration experience (required) • 4+ years customer-facing SAP technical consulting • 4+ years solution design, enterprise architecture, or SAP implementation experience • 2+ years technical project management for SAP operations or implementations Nice-to-haves • SAP NetWeaver, OS/DB migration, or SAP HANA certifications • Cloud certifications (AWS, Azure, or GCP) • SAP HANA / S/4HANA experience • Cloud security experience (cybersecurity, encryption, key management)