Strategic Systems, Inc

Compensation

Full Description

Job Title: Sr Field Services Support Company Overview: Strategic Systems, Inc is a leading provider of advanced communication and electronic systems solutions, dedicated to delivering innovative technology services to clients across various industries. With a strong commitment to quality and customer satisfaction, we pride ourselves on our expert team and cutting-edge solutions. Role Overview: As a Sr Field Services Support professional, you will play a critical role in ensuring the seamless installation, configuration, and maintenance of communication systems and electronic equipment. Your expertise will support our clients in Greenwood, SC, and surrounding areas, helping to maintain operational excellence and system reliability. What You'll Do: - You will install, configure, and maintain communication systems, servers, workstations, and related electronic equipment. - You will troubleshoot and resolve technical issues on-site to minimize downtime and ensure system functionality. - You will perform routine maintenance and servicing to optimize system performance. - You will collaborate with clients to understand their technical needs and provide tailored support solutions. - You will document service activities, configurations, and repairs accurately. - You will coordinate with internal teams to escalate and resolve complex technical problems. - You will ensure compliance with safety standards and company policies during all service activities. - You will stay updated on the latest technology trends and product developments relevant to your role. What You Bring: - Minimum of 5 years of experience in field services support or a related technical role. - Strong knowledge of communication systems, servers, and workstation hardware. - Proficiency in troubleshooting and repairing electronic and communication equipment. - Excellent problem-solving skills and the ability to work independently in the field. - Strong communication and customer service skills to effectively interact with clients. - Valid driver’s license and willingness to travel within the Greenwood, SC area. Bonus Points If You Have: - Certifications such as CompTIA Network+, Cisco CCNA, or equivalent. - Experience with network configuration and security protocols. - Familiarity with server operating systems like Windows Server or Linux. - Previous experience working in a fast-paced, client-facing environment. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and certification support. - We offer a supportive and collaborative work environment. - We offer flexible scheduling to promote work-life balance. - We offer company-provided tools and resources to ensure your success in the field. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@strategicsystems.com. We look forward to hearing from you!