StrataPT

Compensation

Full Description

About This Role We’re looking to add an Denial Specialist to our mighty, high-performing team. You’ll be hands-on in resolving unpaid claims, communicating with insurance providers, and ensuring accurate reimbursement for services provided. This role isn’t siloed. You’ll have a direct connection to the business, tight feedback loops with stakeholders, and a high degree of ownership. Here’s what this looks like: Following up on unpaid or denied claims with insurance companies Identifying and resolving routine billing discrepancies Collaborating with RCM Success and Customer Success teams Working within payer portals to track and resolve claim issues Supporting accurate reimbursement through proper documentation Essential Responsibilities Contact insurance companies regarding the status of unpaid claims Identify and resolve basic billing errors Maintain accurate records of claim follow-ups and outcomes Interpret payer policies, claim codes, and denial reasons Provide support to patients regarding billing inquiries Collaborate with cross-functional teams to improve claims workflows Stay informed on changes to billing codes and payer requirements You’ll receive full training on all internal systems and play an important part in helping StrataPT scale its operations to serve more customers nationwide. Skills & Qualifications Education: A college degree is preferred, but not required. We’re looking for sharp, capable people who can think critically and learn quickly. Experience: 1+ years in medical claims or healthcare billing, with a strong understanding of CPT/ICD-10 and payer communication Familiarity with reimbursement patterns and clinical workflows in at least one of the following settings: physical therapy, occupational therapy, speech therapy, or ABA Excellent communication, organization, and multitasking abilities Strong problem-solving skills and ability to work independently Tech-savvy with experience in payer websites and claims portals Ability to manage confidential information with discretion This Role Is Ideal for Someone Who Is: Humble. Self-aware and respectful Empathetic. Goes beyond understanding another person’s perspective. Acts with compassion and respect Adaptable. We like learn-it-alls, not know-it-alls Remarkable. Remarkably resourceful. Remarkably effective Transparent. Open and honest with others and with themselves Our Culture at StrataPT These aren’t just words on a wall. These are the standards we hire against, coach around, and hold ourselves to: We solve for the customer. We are remarkably transparent. We favor autonomy & accountability. We believe extraordinary peers make all the difference. We pursue long-term impact. Compensation & Benefits Job Type: Full-time Pay Range: $40,000 – $55,000 depending on experience StrataPT Benefits include: Medical, Dental, Vision, Life & AD&D, Short- and Long-Term Disability (coverage begins on Day 1) SIMPLE IRA with 3% company match (eligible after 1 year) Paid Time Off: 14 days PTO annually 6 company holidays + 1 floating holiday Flexible schedule, with a shared rhythm during standard business hours (Monday–Friday, 9:00 AM to 5:00 PM ET). We trust you to manage your time — and we expect everyone to stay connected, responsive, and aligned. Work Location This is a fully remote role.