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Job#: 2090145 Job Description: Operations Analyst Contract Length: 6+ months (remote) Overview: Lead process design, workflow development & implementation, standardization, and governance to enable successful AI technology implementation. Collaborate with divisional leaders, change champions, and SMEs to integrate Gen AI capabilities into business operations, driving continuous improvement and measurable impact. Key Responsibilities: • Support development and governance of the AI adoption program across business functions. • Operate within a hub-and-spoke model, partnering with analysts and change managers. • Document current state process maps and identify opportunities for AI-enabled workflow improvements. • Proactively identify and mitigate risks; develop and implement change communications. • Develop dashboards to track project progress, ROI, and operational impacts. Requirements: • 5+ years' experience in workflow development, business partnership, and advisory roles. • Deep expertise in Agile, Lean, Six Sigma, or similar methodologies. • Strong analytical skills and experience with rapid pilot development. • Bachelor's degree in Business, Engineering, Technology, or related field. • Excellent communication, facilitation, and stakeholder engagement skills. • Advanced degree and PMP or equivalent certification preferred. • Familiarity with Gen AI implementation and change management is a strong advantage. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Remote: Yes Location: Columbia, MD, US Job Type: Date Posted: October 12, 2025 Pay Range: $55 - $70 per hour Similar Jobs • Microsoft Copilot Studio AI SME • AI Engineer • AI Risk Manager • AI Full Stack Engineer • AI Automation Designer