Steve Donigan Insurance Agency, Inc.

Compensation

Full Description

We are seeking a proactive and client-focused Customer Success Manager to build long-term relationships with customers and ensure they achieve maximum value from our products and services. Responsibilities: • Onboard new customers and guide them through adoption. • Build and maintain strong customer relationships. • Monitor customer accounts to ensure satisfaction and retention. • Proactively identify upsell opportunities and client needs. • Serve as the customer advocate across internal teams. Qualifications: • Bachelor’s degree preferred. • 2+ years in customer success, account management, or related field. • Excellent interpersonal and communication skills. • Strong organizational and problem-solving ability. Benefits: Competitive compensation, performance bonuses, remote work flexibility, and professional development.