Stellent IT LLC

Compensation

Full Description

Job Title Product Manager Location 100% Remote (Able to work in EST hours) Duration 12+ months CTH possibility W2 Role Job Description Education/Certifications • Bachelor's degree • Certified SAFe Agilist, CSPO, or A-CSPO strongly preferred Experience/Minimum Requirements • At least 7 years of experience in software, technology, program management and program implementation • At least 3 years of experience in product management using agile framework • Experience with agile approaches and concepts including Scrum, Kanban, XP or equivalent. • Experience with the ServiceNow platform; role will specifically support Customer Service Management (CSM) and Field Service Management (FSM) modules Key Responsibilities: • Responsible for clearly understanding the vision for the product and communicating the vision to delivery teams • Responsible for understanding various users of the product, including other systems that may consume the product, in order to ensure that they are building a product that provides value to the users • Responsible for conducting the necessary research and analysis to fully understand the Product's needs and requirements • Work with Product Manager, Scrum Master and Development team in maintaining a well-refined and prioritized backlog of sufficient length to support the team's velocity • Responsible for making sure that the team understands the context of the stories in the backlog and that the team has adequate information to deliver the stories • Responsible for working with the delivery team to write and refine user stories • Ensures the product is demonstrated to the business and stakeholders and confirms that the product being delivered meets the business needs • Works with the delivery team on a daily basis to answer questions and review/approve stories being developed • Responsible for developing test plans for individual stories and testing the stories to ensure it meets the business requirements • Work with the Product Manager to develop end to end test case and assist in planning, sequencing, coordinating and helping users to carry out UAT • Help in the creation of personas, journey maps, empathy maps, surveys or utilize other tools and techniques to ensure the product users are well understood by the delivery team • Create burn up charts or other forecasting in order to set business expectations around prioritization and what may be in a given release • Create an environment of continuous improvement by using data to answer questions • Bring in the latest innovative thinking and ideas from the Agile community to increase agility, leveraging lean, scrum, kanban, and other agile thinking Education/Certifications • Bachelor's degree • Certified SAFe Agilist, CSPO, or A-CSPO strongly preferred Experience/Minimum Requirements • At least 7 years of experience in software, technology, program management and program implementation • At least 3 years of experience in product management using agile framework • Experience with agile approaches and concepts including Scrum, Kanban, XP or equivalent. • Experience with the ServiceNow platform; role will specifically support Customer Service Management (CSM) and Field Service Management (FSM) modules Skills and Qualifications • Track record of successfully deploying products that involve multiple cross-functional teams from initiation to delivery • High degree of initiative and capacity to lead multiple priorities of significant scope in a fast-paced environment. • Practical experience creating stories and grooming backlogs • Proven ability to translate a product vision into an action • Can demonstrate techniques for quickly and effectively understanding a client domain and product • Demonstrated experience in helping stakeholders identify business value/objectives and using this to prioritize work • Demonstrate ability to effectively negotiate between competing stakeholders to ensure highest value objectives are met • Demonstrate an understanding of 'Personas' and how to identify users and create personas to represent them • Experience working in multiple Agile environments as a Product Owner • Experience in both agile and lean software development values and principles • Demonstrate how to breakdown product features into well-defined stories with acceptance to create a product backlog • Has experience in healthy conflict resolution and finding the best solutions to address issues and work effectively through disagreements Akshit Sisonia - Sr. Technical Recruiter Email - LinkedIn - STELLENT IT A Nationally Recognized Minority Certified Enterprise "Happiness can be found, even in the darkest of times, if one only remembers to turn on the light." - JK Rowling