Customer Success VP
Compensation
$150K - 220K a year
Responsibilities
Lead and develop a Customer Success team focused on client retention and revenue growth while maintaining executive-level client relationships and collaborating cross-functionally to improve processes.
Requirements
Requires 10+ years in customer success or payer-facing roles related to Value Based Care, 5+ years managing teams, experience with layered teams, deep understanding of payer roles in Value Based Care, and strong data analysis skills.
Full Description
A company is looking for a VP of Customer Success to build and grow relationships with healthcare customers. Key Responsibilities • Lead and develop a high-performing Customer Success team focused on client retention and revenue growth • Maintain strong client relationships and act as an Executive Sponsor for strategic Regional Customers • Collaborate cross-functionally to improve processes and advocate for customer needs to enhance product offerings Required Qualifications • At least 10 years of experience in customer success or payer-facing roles relevant to Value Based Care outcomes • A minimum of 5 years in a people management role with proven success in team development • Experience managing layered teams and driving high performance • In-depth understanding of roles within a Payer entity delivering Value Based Care outcomes • Strong data analysis skills and ability to build trust with stakeholders at all levels
This job posting was last updated on 9/22/2025
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