Stellantis

Compensation

Full Description

Stellantis is seeking a dynamic and experienced Commercial Vehicle (CV) Specialty Vehicle Technical Manager to lead the technical aspects related to multi-brand programs for our Commercial Vehicle (CV) portfolio in North America. The initial focus of this role will be to support the team’s expansion into non-Ram CV vocations & markets, with expectations to grow as new opportunities are identified. This role is critical in delivering best-in-class technical service to our commercial customers, ensuring seamless integration and performance of upfit solutions, and driving innovation in CV-specific features. This job directly supports upfitters, dealers, engineering, service, and sales/marketing, by resolving technical issues or questions in real time.   Job duties to include, but not limited to, the following functions: * Lead Technical Support Operations for CVs, ensuring timely and effective resolution of field issues * Serve as the primary technical liaison between Stellantis and key stakeholders including upfitters, dealers, customers, engineering, service, and sales/marketing teams * Provide real-time technical guidance to support vehicle modifications, diagnostics, and service-related inquiries * Champion customer satisfaction by delivering proactive solutions and maintaining high service standards * Collaborate with Product Development and Engineering to implement innovative CV-specific features that meet evolving industry demands * Support Sales and Marketing initiatives by providing technical expertise and insights into product capabilities and limitations Qualifications Basic Qualifications: * Bachelor’s degree in Engineering, Automotive Technology, or a related field (Master’s preferred) * Minimum 5 years of experience in automotive technical support, product development, or field service * Basic understanding of vehicle systems, diagnostics, and upfitting processes * Proven ability to manage cross-functional projects and resolve complex technical issues * Excellent communication, presentation, and stakeholder engagement skills * Ability to travel as needed to support shows/events, and customer engagements * Strong analytical and problem-solving skills with a customer-first mindset * Proficiency in technical documentation and reporting tools   Preferred Qualifications: * Experience in CV marketplace: mobility, fire/rescue, military/SSV, passenger/bus, etc. * Strong Stellantis background with multidisciplinary experience * Ability to comprehend complex problems and translate into basic terminology * External experience within CV industry is a big plus * Experience working with OEMs, upfitters, and dealership networks * Familiarity with commercial vehicle regulations and industry standards