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ST

Stellantis

via Adp

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Parts & Service Business Center Lead - Great Lakes Business Center

Auburn Hills, Michigan, Detroit, Michigan
Full-time
Posted 1/27/2026
Direct Apply
Key Skills:
Sales Leadership
Team Management
Customer Experience Optimization

Compensation

Salary Range

$154K - 231K a year

Responsibilities

Lead and optimize parts and service operations to increase sales, customer loyalty, and team performance within the Stellantis dealer network.

Requirements

Requires 10+ years in automotive sales, supervisory experience, and strong influencing skills, which do not align with your background in sales and operations outside the automotive industry.

Full Description

The Parts & Service Business Center Lead is responsible for leading and optimizing the service and parts operations within the Stellantis CJDRF dealer network. This includes revenue generation through Mopar & private label parts, accessory sales and a strategic focus on the customer experience to drive increased loyalty and retention.      Sales and Business Development:   * Ownership overall retail/wholesale parts sales, service, service quality, warranty, service contracts and customer experience.  * Identify, assess regional market needs and opportunities  * Develop and implement a strategy to increase parts sales and customer loyalty  * Work closely with peers and leadership team of both Sales and Network to ensure alignment, perception and reality of unified front, exceptional support  * Challenge status-quo, discover and champion best practice benchmarking, process improvement     People Leadership:  * Lead independent entrepreneurs to achieve higher levels of performance  * Lead and mentor the field team to realize their potential professionally, deliver breakthrough results  * Build team through strong collaboration, mentorship, trust and mutual respect  * Develop and raise the technical expertise and competency in both the dealership and field  Qualifications Basic Qualifications: * Bachelor's degree in Business, Marketing, Automotive Technology or related field  * 10+ years' experience of increasing responsibility in automotive sales * Supervisory experience * Proven track record of achieving breakthrough sales results * Experience managing large team, holding them accountable & delivering tough messages * Strong influencing and negotiation skills * Willingness to relocate * Willingness to travel 50%    Preferred Qualifications: * Master's degree  Salaried Employee Benefits (US, Non-Represented) * Health & Wellbeing: Comprehensive coverage encompassing the Physical, Mental, Emotional, and overall Wellbeing of our employees, including short- and long-term disability. * Compensation, Savings, and Retirement: Annual incentives, 401(k) with match, and student loan refinancing. * Time Away from Work: Paid time includes company holidays, vacation, and Float/Wellbeing Days. * Family Benefits: 12 Weeks paid Parental Leave, Domestic Partner Benefits, Family Building Benefit, Marketplace, Life/Disability and other Insurances. * Professional Growth: Annual training, tuition reimbursement and discounts, Business Resource & Intra-professional Groups. * Company Car & More: Comprehensive Company Car Program and Vehicle Discounts. Vehicle discounts include family and friends. Salary: $154,000 to $231,000, pay will depend on several factors including experience and location of position.

This job posting was last updated on 1/28/2026

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