State of Washington

Compensation

Full Description

Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at HREmployment@atg.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com. Position and Salary The Attorney General’s Office is recruiting for a permanent full-time Torts Operations Manager (TOM) (WMS Band 2) for our Torts Division. This position is not union-represented and is currently located in Olympia, Washington. Relocation of duty station for this position to Seattle, Tacoma, or Spokane may be permissible. This position is set as a Band 2 in the Washington Management Services structure. The salary range for this position is $97,500-$126,500 annually. The earning potential for the position is $130,320 annually. The base pay offered will take into account internal equity and may vary depending on the preferred candidate’s job-related knowledge, skills, and experience. The following stipends may apply based on position requirements: • Incumbents assigned to a position designated as requiring dual language skills will receive a 5% Dual Language Requirement Pay stipend. • If the official duty station for this role is relocated to Seattle, incumbents will be eligible for 5% King County Assignment pay. Excellent Benefits Washington State offers one of the most competitive benefits packages in the nation, including Medical/Dental/Vision for employees & dependent(s); Vacation, Sick, and Other Leave; 11 Paid Holidays per year; Public Employees Retirement System (PERS) plans; and Life Insurance. Beyond these traditional benefits, we offer Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave, and more. With the goal of employee health and wellness, we also offer flexible schedules and telework options for most positions, a Wellness Program, the Employee Assistance Program, and numerous affinity groups to foster community and connection. Position Description The Torts Operations Manager (TOM) is the highest-level, non-attorney, manager impacting all aspects of Torts operations. This position reports to the Division Chief who manages the division who in turn reports to the Deputy. The Torts Operations Manager serves as the liaison to the division’s assigned Fiscal Analyst and provides division-level budget management unique to the division budget structure. This work includes ensuring that costs are accurately billed, monthly and quarterly fiscal reports are developed, and it anticipates increased expenditures based on case progress and status while monitoring contract compliance of over 700 contracts. The TOM manages the non-legal administrative and operational functions of the Division. As a core member of the Torts Management Team, in coordination with the Division Chief and Managing Attorneys, the TOM develops and implements policies, procedures, and processes for all operational functions related to the defense of state tort liabilities by the AGO. The TOM recommends and tracks performance measures related to the inter-agency agreement that funds the Division; independently assesses and assures data reliability across a wide range of Division reporting obligations; develops data-sourced reports for internal and external stakeholders; and exercises independent judgment in adapting practices and procedures to meet developments in case law. This position supervises and coordinates with the WMS Band 1 Administrative Operations Managers (AOMs) who oversee operations at three Torts locations. This position is responsible for developing and implementing all processes, procedures, and best practices used by all attorneys and staff in the Torts Division to assure optimum use of AGO resources in defense of state tort liabilities. If you thrive managing people and office programs such as strategic planning, contracts, developing policies, processes and procedures; data management and reporting; along with oversight and management of personnel; and essentially influencing all the details of an office while fostering successful and positive colleague relationships, this might be the opportunity for you. About the Torts Division The Torts Division is seeking an experienced, senior-level administrative professional to fill the Division’s lead non-lawyer position, the Torts Operations Manager. The Torts Division defends state agencies, employees, officers, and volunteers against lawsuits for money damages in state and federal court. Our sophisticated civil litigation practice involves defending claims of negligence, employment discrimination, and violations of civil rights, among many others. The challenges of annually defending over 1500 claims and 500 lawsuits are more than offset by the rewards of working on important issues with dedicated professionals in a collegial team environment. The Torts Division is comprised of 65 attorneys and 136 professional staff between the four locations of the division (Olympia; Seattle; Tacoma; Spokane). The Torts Operations Manager will be the leader of the Division’s professional support staff and a core member of the Division’s management team. We value collaboration and teamwork, diversity, flexibility, transparency, and collegiality. The Torts Division defends tort claims and lawsuits against all state agencies, officers, and employees. The majority of cases are based on actions brought under theories of liability for state actions such as highway design, release of inmates, injuries on state property, medical malpractice, employment, childcare and custody, auto accidents, and maritime injuries. Torts’ attorneys also provide legal and risk management advice to the Department of Enterprise Services, Office of Risk Management, and state agencies on tort matters. About the Washington State Office of the Attorney General Join an agency whose work impacts the lives of every resident of Washington State. The Attorney General’s Office (AGO) touches the lives of every resident in this state. We serve more than 230 state agencies, boards, commissions, colleges and universities, as well as the Legislature and the Governor. The Office is comprised of nearly 700 attorneys and 800 professional staff, all working together to deliver the highest quality professional legal services to Washington state officials, agencies, and entities. This includes: • Economic justice and consumer protections (safeguarding consumers, protecting youth, seniors, and other vulnerable populations) • Social justice and civil rights (addressing discrimination, environmental protection, and veteran and military resources) • Criminal justice and public safety (investigative and prosecutorial support, financial crimes) And much more! • Our agency also has national reach, representing the State of Washington before the Supreme Court, the Court of Appeals and trial courts in all cases that involve the state’s interest. If you want to make a difference, we may be the perfect fit for you! Learn more about the AGO here. Required Qualifications A bachelor’s degree in business administration or a closely allied field and three years of supervising, mentoring and training staff in a legal or judicial setting; OR a combination of seven years legal office experience and three years of supervising, leading, mentoring and training staff. So, what does it take to be a successful TOM: Competitive applicants will possess a combination of 3-5 years of experience in: • Advanced skills in Human Resources Management • Budget Development using sound fiscal management practices • Law office management • Supervisory techniques And will demonstrate knowledge of: • Organizational development • Budget planning, monitoring, and implementation • Governmental fiscal and budgetary processes • Litigation processes and procedures • Management principles and practices, including mentoring, training, and supervision • Strategic planning • Human Resources management • Public Records Act Ideal Candidate Profile, Skills, & Abilities (Preferred Qualifications) The ideal candidates will be empathetic and professional. They will have prior experience managing legal personnel and projects effectively. They will be comfortable with high-profile work and have the ability and eye for detail to review, make and implement office policies and procedures. They will have outstanding people skills to build professional relationships in and outside of the division. They will be a nimble team player and true leader who knows how to work with and develop staff based on individual needs in order to keep the office running. A true leader who works with the Division Chief and management team to keep the section running as efficiently and effectively as possible. Demonstrated ability to: • Develop and implement budgets • Develop and implement long and short range plans • Develop internal operating procedures • Conduct effective meetings • Organize, prioritize and manage a large number of projects and diversified work groups • Effectively communicate both orally and in writing • Work independently • Effectively use Microsoft Office suite applications, case management systems and databases • Advise subordinates on law office and court procedures • Research and comply with state and agency policies and procedures Application Instructions In addition to completing the online application, applicants must attach the following documents to their profile in order to be considered for this position: • A letter of interest, describing your specific qualifications for the position; and • A current resume detailing experience and education. Read the following information completely: • You may not reapply to this posting for 30 days. • The initial screening of applications will be solely based on the contents and completeness of the "work experience" and "education" sections of your application in www.careers.wa.gov. • A resume will not substitute for completing the "work experience" section of the application. • Please be sure to remove private information such as your Social Security number, date of birth, etc. • All information may be verified and documentation may be required. • The Washington State Office of the Attorney General does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov. Commitment to Diversity Diversity is critical to the success of the mission of the AGO and we are committed to building an anti-racist and equitable agency. It is our goal to identify, discuss, and challenge racial inequity in the workplace and the impact it has on our employees, and, within our authority, combat racism that impacts the people of the State of Washington. This means recognizing, respecting, and appreciating all cultures and backgrounds-- and fostering the inclusion of differences between people. Appreciating, valuing and implementing principles of diversity permits AGO employees to achieve their fullest potential in a professional, inclusive, respectful environment. Our commitment to employee wellness is reflected in earning the 2024 "Zo8 Washington Wellness Award". Equal Employment Opportunity and Accommodations Requests Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees and volunteers enjoy a respectful, safe and supportive working environment. Only by fostering the inclusion of people from all backgrounds, cultures and attributes, can AGO employees and volunteers achieve their fullest potential and best advance the goals and mission of the AGO. The AGO is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation/gender identity, age, disability, honorably discharged veteran or military status, retaliation or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the Recruitment Team at HREmployment@atg.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com. For questions regarding this recruitment or assistance with the application process, please contact HREmployment@atg.wa.gov. If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at 855-524-5627 or support@neogov.com.