State of Washington

Compensation

Full Description

Are you looking for a meaningful leadership role with stability, balance, and impact? The Washington State Department of Revenue (DOR) is seeking an experienced Lead System Administrator to provide operational leadership for our enterprise virtualization platforms. This role supports the Compute & Storage Architect and plays a key part in DOR’s transition from VMware to Nutanix AHV, increased automation, and ongoing journey to the cloud. While public-sector compensation may differ from private industry, this position offers something many private roles do not: predictable hours, flexible remote work, long-term stability, and the chance to support systems that serve the entire state of Washington. Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness. Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work. Candidate screening will begin as early as January 20, 2026, and the hiring authority may exercise the option to make a hiring decision at any time after. It will be to the applicant's advantage to submit materials as soon as possible. Please review the opportunity details below and forward this message to others you feel may be qualified. As the operational lead, you will: • Operate and support Nutanix HCI (AHV) and existing VMware vSphere hardware and software platforms. • Support and participate in VMware-to-AHV migration efforts. • Execute architectural standards and designs in conjunction with the Compute & Storage Architect. • Lead day-to-day system administration, monitoring, patching, upgrades, and working with and directing a journey-level administrator. • Implement and maintain automation to improve reliability and efficiency. • Troubleshoot complex virtualization, compute, and storage issues. • Serve as a mentor and escalation point for system administrators. • Collaborate with architecture, networking, security, and application teams. • Support backup, disaster recovery, and business continuity operations. • Maintain operational documentation and runbooks. Who this role is a great fit for. This position is especially well-suited for someone who values: • Work-life balance over long hours. • Remote work with occasional on-site collaboration. • Stability and predictable workloads. • Hands-on technical leadership without constant firefighting. • Mentoring others and improving operational maturity. • Learning and working with modern platforms without sales pressure or billable hours. The ideal candidate will possess the following knowledge, skills, and abilities, as well as expert-level knowledge in the following areas: • Recent experience in the administration of Hyper-converged Infrastructure and virtual machine hosting environments. • Recent experience with Server operating systems, server hardware, and server software applications, including, but not limited to, computer network infrastructure technology, network operating systems, and virtualization technology. • Translating technical options into business terms and providing business solutions to critical business problems. Written Communications: • Communicate clearly and effectively in writing by producing documents that are clear, concise, and organized. • Documents intended for customers or others external to the division may be reviewed by a manager. All documents prepared should consider the audience and should be written in a persuasive manner. Verbal Communications: • Ability to effectively express ideas and information through the spoken word using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience. • Verbal communications would include participating in staff and project team meetings, phone communication, and one on one communication with peers and supervisor. Interpersonal Skills: • Demonstrates behaviors needed to effectively interact with others individually or in group interactions. Planning and Organization: • Ability to effectively organize multiple assignments, often involving competing priorities, to produce work products and services that are accurate, thorough, and on time. Research, Analysis, and Problem Solving: Possesses advanced knowledge to: • Research and explain technical information regarding rules, rights, regulations, policies, procedures, programs, or services to answer questions, resolve problems, communicate decisions, or actions. • Seek opportunities to resolve problems and submits findings for review. • Works independently to analyze highly complex problems & coordinates their findings and recommendations • Provide recommendations to improve the analytical processes within the immediate workgroup. • Think through all facets of an issue. Demonstrates attention to detail. Reports, documents, projects, and programs follow a logical and linear progression. • Resolve problems by independently analyzing problems and judging the best solution or action to respond to difficult situations. • Develop insights and apply innovative solutions beyond those traditionally considered. Administration of Hyper-converged Infrastructure and Virtual Server Hosting Environments: • Proficiency in managing and maintaining hyper-converged infrastructure systems. • Expertise in virtual server hosting environments, including setup, configuration, and troubleshooting. • Knowledge of virtualization technologies and their application in business environments. Server Operating Systems, Server Hardware, and Server Software Applications: • In-depth understanding of various server operating systems (e.g., Windows Server, Linux). • Experience with server hardware components and their configurations. • Familiarity with server software applications and their integration within the IT infrastructure. Computer Network Infrastructure Technology and Network Operating Systems: • Competence in designing, implementing, and managing computer network infrastructure. • Knowledge of network operating systems and their role in network management. • Ability to ensure network security and optimize network performance. Virtualization Technology: • Expertise in virtualization technologies, including hypervisors and virtual machines. • Ability to abstract operating systems from hardware to improve resource utilization and efficiency • Experience in managing virtual environments and addressing challenges related to virtualization. Translating Technical Options into Business Terms and Providing Business Solutions: • Strong communication skills to translate complex technical concepts into understandable business terms. • Ability to provide business solutions to critical problems by leveraging technical expertise. • Experience in aligning IT strategies with business goals to drive organizational success. Preference may be granted to those possessing the following: • A bachelor's degree in computer science or a related field. • Vendor certifications in specific technologies, including, but not limited to, Microsoft Certified Professional (MCP), Cisco Certified Network Administrator (CCNA), Microsoft Certified Solutions Expert (MCSE), Nutanix Certified Professional (NCP) and/or VMware Certified Professional (VCP). • A minimum of 1 year of recent experience in the administration of Nutanix hyper-converged infrastructure. • A minimum of 1 year of recent experience in the administration of Citrix VDI environments. • 4 years of recent experience in the administration of Hyper-converged Infrastructure and virtual server hosting environments. • 3 years of recent experience with Server operating systems, server hardware, and server software applications, including, but not limited to: • Computer network infrastructure technology, network operating systems, and virtualization technology. • Translating technical options into business terms and providing business solutions to critical business problems. To be considered: • Attach a cover letter explaining your knowledge, skills, abilities, and desire for this position. • Current resume. • Three professional references. Personal references will not be considered. • Failure to complete your application or attach your cover letter may result in the disqualification of your application.* To take advantage of Veteran's preference, please attach your DD-214, member 4 long form, or your NGB-22. Please blackout your social security number and date of birth before attaching. Questions? Hello, my name is Patrick and I will be assisting with this announcement. As a 20-year Army veteran, I understand the difficulty of finding an enjoyable career with a work-life balance. At Revenue, we pride ourselves on connecting talented individuals with opportunity and would like to answer any questions you have. Please contact any part of the Staffing team at Jobs@dor.wa.gov or give me a call (360) 704-5738. The Human Resources Division may use referrals from this recruitment to help fill future similar vacancies for six months. This position has been designated as having access to Federal Tax Information (FTI) provided by the Internal Revenue Service (IRS). In order to access this information you will need to: • Comply with the FTI background check requirements consisting of: • FBI National background check (fingerprinting required) This position is covered by a collective bargaining agreement between the Department of Revenue and the Washington Public Employees Association (WPEA). The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply. If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.