State of Washington Dept. of Social and Health Services

Compensation

Full Description

Description We have a journey-level opportunity for an IT System Administrator who can support, manage, and maintain systems that support administrative and operational functions. You will be working with a team of experienced system administrators to serve both internal and external customers. In this role, the primary responsibility is providing technical support to business process needs and to virtual and physical systems infrastructure that support IT staff and administrative operations across the enterprise. You are responsible for supporting clustered storage environments and their dependencies, which requires advanced server knowledge. Your broad technical knowledge of multiple networks, platforms, and computing environments—and the tools and software needed to manage these environments that house large data stores—is required. In addition, the IT Infrastructure team will be involved in several upcoming projects focused on system modernization, and participation in these projects will provide exposure to cloud technologies and other modern platforms. This opportunity may be hybrid/telework, and the official duty station is Medical Lake, WA. Some of what you’ll do: • Serve as a Systems Administrator for on-premises and virtual server systems supporting FTAA DIT Administration Operations. • Create, implement, and maintain IT standards that affect virtual server and virtual PC infrastructure. • Develop standards including software deployment, installation, and configuration. • Provide guidance and mentoring for other IT team members in installation, maintenance, troubleshooting, problem resolution, and consulting tasks for complex systems, projects, or operational problems impacting multiple business units. • Utilize system management tools to monitor and maintain server systems and proactively respond to issues and errors. • Work with IT technical staff to migrate and manage systems in cloud-based environments. • Support and maintain existing, high-risk, mission-critical servers and applications. • Maintain Windows Server systems using best practices and frameworks to ensure system functionality, reliability, and compliance with federal and state security requirements, including patching, securing, encrypting, and keeping systems on supported software versions. • Ensure the best possible data network performance using available resources and keep network hardware up to date with current firmware and BIOS versions. • Coordinate, plan, and document implementation of new systems and hardware for business partners. • Work with IT staff in planning migrations to upgraded operating systems and replacement hardware. Our ideal applicant is a self-motivated, collaborative individual with effective communication skills who has a passion for taking initiative, identifying problems, supporting customers, multitasking, and thinking critically about their work. They can help the team deliver quality, timely, and well-tested system enhancements, ensuring that applications and systems connect seamlessly and function reliably to meet organizational goals. If this is your area of expertise and interest, we encourage you to apply! Who should apply? A Bachelor’s degree or higher with a major emphasis in computer science and 2 years of experience in information technology analysis, systems administration, or troubleshooting / problem resolution experience. OR 7 years of experience in systems administration, installing or supporting systems (e.g. Access security systems, networks, servers and/or applications). Preferred Education, Experience, or Certifications: • A Master’s degree in computer science or closely allied field • Certified Associate in Project Management (CAPM) or Project Management Professional (PMP) certification • Experience working in a hospital environment • Network+ certification • A+ certification • The HDI Desktop Support Technician certification • Microsoft Certified Desktop Support Technician certification Interested? Click the APPLY button to get started. Questions? Please contact Grant Grady at grant.grady@dshs.wa.gov and reference project number 03220. The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Supplemental Information Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.