State of Washington Dept. of Social and Health Services

Compensation

Full Description

Description DSHS BHHA Administrative Assistant 5 DSHS is seeking to hire an Administrative Assistant 5 (AA5) who reports directly to the Olympic Heritage Behavioral Health Executive Officer. In this role, the AA5 will greet visitors, answer calls from constituents, clients, legislators, and other agencies, and communicates with a wide range of stakeholders while handling confidential information appropriately. You will also be responsible for preparing timely, professional responses to correspondence and assignments, as well as creating briefing materials, talking points, and other documents for the Executive Officers to ensure effective communication and support of BHA’s mission. The Olympic Heritage Behavioral Health program, located in Tukwila, WA are part of the continuum of care for patients with a Behavioral Health diagnosis. Our commitment is to create safe and secure therapeutic treatment campuses where residents can get the treatment they need and be the best neighbors we can be in the community. Please Note: King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use. Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary. Office hours: Monday-Friday 8am-5pm This role will be onsite at Olympic Heritage Behavioral Health in Tukwila, WA. Some of what you'll do: • Provide trainings on current and updated policies and procedures and correspondence changes to all clerical staff • Work closely with managers to ensure basic clerical needs are met • Provide confidential administrative assistance to the Executive Officer (EO) • Develop and process reports; coordinate information to enable administrative staff to meet internal and external deadlines; and maintain communications with other government entities • Proof correspondence for grammar and punctuation and finalize for signature • Screen calls for the Executive Officer • Participate in workgroups as requested • Prepare briefing materials, talking points, and other supporting materials • Manage constituent relations for Olympic Heritage, responding to, investigating, and resolving written and oral constituent complaints. • Serve as the primary liaison with client advocates offices, legislative offices, and the Office of the Governor or Secretary regarding constituent inquiries and complaints • Exercise delegated authority to assign and manage work from the Assistant Secretary’s office, EO’s office, legislators, and patients, ensuring deadlines are met and drafts are finalized for senior leadership signatures • Manage the EO’s complex schedules and calendars, coordinating with directors and supervisors to balance competing priorities and multiple projects within established timeframes Who should apply: Professionals with: One year as an Administrative Assistant 4 OR Two years as an Administrative Assistant 3 OR A Bachelor's degree in business administration, public administration or closely allied field; three years of administrative or supervisory experience Additional qualifying experience may substitute for education on a year-for-year basis. Graduate study may substitute for up to two years of experience on a year-for- year basis Key skills, knowledge and abilities: • Knowledge of State government organization and administrative procedures; federal and local government functions; office methods and procedures; research methods and data collection; state and agency functional and personnel policies. • Ability to speak before groups effectively; compile written reports; prepare professional, high-quality responses to correspondence and assignments ensuring timeliness and completeness of submission; obtain the corporation of other departments and other government agencies; work effectively with others. • Ability to multitask, prioritize work for self, balance workload, meet short deadlines, and work independently or cooperatively in a fast-paced environment with strong attention to detail. • Experience preparing high level documents, spreadsheets, presentations, and creating charts, graphs, and tables. Questions? Email the recruiter at morgan.daggi@dshs.wa.gov and reference job number 08583. The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Supplemental Information Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security" on your website and on printed materials.