State of North Carolina

Compensation

Full Description

Agency Division Job Classification Title Quality Assurance/Standards Manager (NS) Position Number Grade NC21 Description of Work The position provides administration, coordination, implementation and evaluation of the Center's overall quality improvement activities via collaboration with the Center Director, Medical Director, Assistant Center Director, and Director of Nursing, other managers/supervisors, and front-line staff. This position reports to the Center Director and is a member of the Executive Team. Coordinates and implements activities to facilitate the provision of highest quality services to LNMTC residents including systematic review, monitoring, and analysis of issues related to resident quality of care and safety. Updates the Executive Leadership Team and the QI Committee of changes with the CMS requirements. The position chairs the QI Committee overseas and manages the Electronic Health Record (Epic) and the RL6/event reporting system. Ensures that Patient Safety Work (PSWP) is identified and labeled and maintained in accordance with Patient Safety (PSO) requirements. Directly supervises other Quality Assurance professional and Health Information Management Department. Knowledge Skills and Abilities/Management Preferences Recruitment Range: $70,627 to $137,724 • Excellent verbal and written communication skills and the ability to communicate effectively to all staff, residents, and various outside agency staff such as CMS and DHSR. • Strong planning and development skills. • Thorough working knowledge of CMS/other regulations related to long-term care and quality improvement concepts and principles. • Working knowledge of supervision, management and administrative practices and ability to apply management process to work situation. • Computer skills in email, word documents, excel RL6 Reporting System Electronic Health Record Epic. Longleaf Neuro-Medical Treatment Center (LNMTC), located in Wilson, NC, is a state-operated certified Skilled Nursing Facility (SNF). With a staff of about 520, LNMTC provides support to approximately 200 residents with complex medical needs and/or co-existing neuro-cognitive disorders. THIS POSITION IS DESIGNATED MANDATORY AND MUST REPORT OR STAY OVER DURING ADVERSE WEATHEREVENTS OR OTHER EMERGENCIES. Supplemental Contact Information: DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Application Process Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. • Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. • Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers. • If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date. • Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks. • Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Veteran's and National Guard Preference: • Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. • Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application. Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Master's degree in social sciences, business administration, or communications from an appropriately accredited institution and four years of supervisory or consultative experience in human services program to which assigned; or Bachelor's degree in social sciences, business administration, or communications from an appropriately accredited institution and five years of experience in the above; or an equivalent combination of education and experience. Recruiter: Qandeel Murshin Chandler Recruiter Email: