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State of Michigan

State of Michigan

via Workday

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ITS14 - Senior Business Analyst, Salesforce

Anywhere
full-time
Posted 10/1/2025
Verified Source
Key Skills:
Agile (Scrum, Kanban, SAFe)
Project Management
Stakeholder Engagement
Budget & Resource Management
ServiceNow
Salesforce (required by job but missing in resume)
Business Requirements Gathering
Testing and Deployment

Compensation

Salary Range

$70K - 110K a year

Responsibilities

Lead business requirements gathering, define user stories, and support full development lifecycle of Salesforce solutions in an Agile team.

Requirements

Bachelor's degree in IT-related field, 3+ years professional IT experience, and ability to work hybrid onsite in Lansing, MI.

Full Description

The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems. This position is with the Agency Services area of DTMB. This senior-level position supports the Michigan DHHS Child Welfare Information System (CCWIS), with a strong focus on the Salesforce platform. As a key member of an Agile development team, the analyst leads efforts in gathering and refining business requirements, defining user stories, and supporting the full development lifecycle—from solution design and configuration to testing and deployment of Salesforce solutions. DTMB does not participate in STEM-OPT. SIGNING BONUS: This position may be eligible for a sign-on bonus of up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees. The state of Michigan offers competitive work experience that includes a tuition reduction program at several key higher education institutes if you would like to advance your education, good benefits, excellent vacation, and sick time policies, and an ability to successfully juggle your work and family life. We would like the opportunity to share with you more about the benefits of working for the state and joining the state of Michigan employee family if you are interested. Please consider sending in your application today. ITS 14 - Position Description Position Location/Remote Office: The office location is Lansing, MI. The State of Michigan is not able to offer employment to out-of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week. DTMB is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer. Education and Experience Possession of a bachelor's degree with at least 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics. Experience Information Technology Specialist 14 Three years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12. An associate's degree with 16 semester (24 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, mathematics or equivalent; and at least two years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12. OR At least an educational level typically acquired through the completion of high school and at least three years of experience as an application programmer, computer operator, or information technology technician and four years of professional experience equivalent to an Information Technology Infrastructure or Programmer/Analyst P11 or one year equivalent to an Information Technology Infrastructure or Programmer/Analyst 12. To be considered for this position you must: • Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted. • Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening. • Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week. • Attach a cover letter. • If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature. Failure to complete any of the above items may result in your application not being considered and screened out. See instructions for attaching files here: Instructions(Download PDF reader) Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results. The Office ofCareer Services offers current State Employees and interested applicants access to the job application process and a variety of career planning resources. In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. If selected for employment, you must be able to submit proof of your legal right to work in the United States. Certain positions may be assigned subclass codes and individuals appointed must possess the required specialized experience. View the job specifications at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/I/InformationTechnologySpecialist.pdf

This job posting was last updated on 10/7/2025

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