$60K - 85K a year
Support the full development lifecycle of Salesforce solutions including requirements gathering, user story definition, testing, deployment, and acting as liaison between business users and technical teams.
Bachelor's degree or equivalent experience in IT-related fields, ability to work in Agile teams, strong communication and problem-solving skills, and willingness to work hybrid with some on-site days.
The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems. This position is with the Agency Services area of DTMB. This IT Business Analyst position supports the Michigan DHHS Child Welfare Information System (CCWIS), with a primary focus on the Salesforce platform. The role involves working as part of an Agile team, helping to define and refine user stories, gather and document business requirements, and support the full development lifecycle—including design, configuration, testing, and deployment of Salesforce solutions. The analyst serves as a key liaison between business users and technical teams, ensuring that solutions meet user needs and align with program goals. Responsibilities also include troubleshooting issues, coordinating service requests, and facilitating user acceptance testing. Strong communication, problem-solving, and customer service skills are essential, along with the ability to work both independently and collaboratively. DTMB does not participate in STEM-OPT. ITPA P11 SIGNING BONUS: This position may be eligible for a sign-on bonus of up to $2,500. Up to $1,250 to be paid upon new hire and the remainder to be paid after satisfactory completion of the initial probationary period (12-month period). This does not apply to current state employees. The state of Michigan offers competitive work experience that includes a tuition reduction program at several key higher education institutes if you would like to advance your education, good benefits, excellent vacation, and sick time policies, and an ability to successfully juggle your work and family life. We would like the opportunity to share with you more about the benefits of working for the state and joining the state of Michigan employee family if you are interested. Please consider sending in your application today. ITPA P11 - Position Description Position Location/Remote Office: The office location is Lansing, MI. The State of Michigan is not able to offer employment to out-of-state applicants that do not plan to relocate. The Department of Technology Management and Budget currently offers a hybrid work option which requires two days working on-site at the official work location and three days of remote work per week. DTMB is proud to be a Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer. Education Information Technology Programmer/Analyst P11 Possession of a Bachelor's degree with 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics. Experience No specific type or amount is required.Information Technology Programmer/Analyst P11 Possession of an associate's degree with 16 semester (24 term) credits in computer science, information assurance, data processing, computer information, data communications, networking, systems analysis, computer programming, IT project management, or mathematics and two years of experience as an application programmer, computer operator, or information technology technician; or two years (4,160 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement. OR Educational level typically acquired through completion of high school and four years of experience as an application programmer, computer operator, information technology technician, or four years (8,320 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement. To be considered for this position you must: • Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted. • Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening. • Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week. • Attach a cover letter. • If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature. Failure to complete any of the above items may result in your application not being considered and screened out. See instructions for attaching files here: Instructions(Download PDF reader) Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results. The Office ofCareer Services offers current State Employees and interested applicants access to the job application process and a variety of career planning resources. In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. If selected for employment, you must be able to submit proof of your legal right to work in the United States. Certain positions may require certification in specific information technology programs. View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/I/InformationTechnologyProgrammerAnalyst.pdf
This job posting was last updated on 9/29/2025