via Indeed
$62K - 85K a year
Provide direct care and counseling to clients, supervise staff and daily operations, coordinate client activities, oversee medication and treatment programs, and manage documentation and finances.
Minimum three years direct care experience including one year supervisory experience or equivalent education, MAP certification within six months, and relevant certifications such as CPR and first aid.
The Community Transitional Program in Walpole, MA is seeking a qualified candidate to provide direct care & counseling services to clients to prepare for more independent living; provide supervision to staff; supervise day to day operations of residence; coordinate activities for clients; oversee implementation of medication/treatment/rehabilitation/recreational programs; document treatment plans and progress notes; and perform other related duties as required. Please note: This is a 40-hour/week position, Monday - Friday 8:00 am - 4:30 pm. Days off are Saturday and Sunday. Employees in this position will be required to perform mandatory overtime. Act as House Manager by supervising, assigning, evaluating, communicating and meeting with staff to clarify policies & procedures, check progress notes and shift activities in order to ensure staff are performing job duties according to program guidelines • Provide counseling to clients by identifying & addressing need areas & assisting with treatment goals and objectives to aid clients in achieving rehabilitative success. • Coordinate day, evening and weekend activities for clients by planning structuring & designing activities in accordance with treatment plan mandates and client recovery needs to enhance client community living skills development. • Develop client files, including but not limited to client assessment, treatment plans, monthly, quarterly and annual progress notes. • Develop client treatment plans by assessing client strengths & needs following established policies and procedures to promote independent living skill through development and implementation of client IAP’s. • Oversee file maintenance by reviewing files, checking progress notes for accuracy & addressing issues to ensure DMH regulations regarding files and documents are met. • Supervise implementation of all MAP policies and procedures by reviewing, updating and communicating procedures to staff in order to maintain consistent & accurate medication administration. • Assist in crisis intervention by identifying & evaluating situations, providing necessary interventions to clients, staff, notifying appropriate personnel & preparing documentation adhering to policies and procedures to ensure human rights & safety standards are met. • Act as liaison to DMH, community providers & family members by scheduling and attending meetings, maintaining open/ongoing communication & providing documentation related to client issues in order to coordinate and enhance service delivery • Provide orientation and training to staff by identifying, scheduling & conducting regular & as necessary training programs and staff supervision to ensure staff are capable of providing the appropriate services to clients per established policies & procedures. • Ensure that residence is furnished with food, household/office supplies, furnishings & equipment by determining the need, monitoring supplies/ equipment on hand and ordering and/or purchasing when necessary to keep adequate supplies/equipment on hand. • Collect program fees from client; manage house monies, bank accounts, pay bills & maintain /monitor client funds to ensure effective financial management. Required Qualifications: In accordance with an agreement between the Commonwealth of Massachusetts, Department of Mental Health and AFSCME/Council 93, employees assigned to a work unit where the Medication Administration Program (MAP) is used are required to pass MAP certification within six (6) months of entering the position or three (3) examination opportunities, whichever comes first. Employees are required to maintain MAP certification as long as you are working in said program. DMH Vision and Mission: The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers, and communities. Learn more: https://www.mass.gov/orgs/massachusetts-department-of-mental-health Pre-Offer Process A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form For questions regarding this requisition, please contact Human Resources at 800-510-4122, Option #4. Qualifications First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have (A) at least three (3) years of full-time, or equivalent part-time, experience in providing direct care services to individuals with a mental illness or physical disabilities of which (B) at least one (1) year must have been in a supervisory or leadership capacity, or (C) any equivalent combination of the required experience and the substitution below. Incumbents may be required to have a current and valid motor vehicle driver’s license at a class level specific to assignment. Based on assignment: Incumbents are required upon successful completion of a training program to obtain and maintain one or more of the following certifications: Cardiopulmonary Resuscitation (CPR), first aid, and Medication Administration Program (MAP) certification. Substitutions: I. An Associate’s degree in psychology, human services or a closely related field may be substituted for one year of the required experience (A). II. A Bachelor’s degree or higher in psychology, human services or a closely related field may be substituted for two years of the required experience (A). Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Official Title: Mental Health Worker IV Primary Location: United States-Massachusetts-Walpole-150 Pemberton Road Job: Direct Care Agency: Department of Mental Health Schedule: Full-time Shift: Day Job Posting: Dec 9, 2025, 8:39:20 AM Number of Openings: 1 Salary: 62,087.74 - 84,601.14 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: William Herbert William.L.Herbert3@mass.gov - 6173488473 Bargaining Unit: 02-AFSCME - Service/Institutional Confidential: No Potentially Eligible for a Hybrid Work Schedule: No
This job posting was last updated on 12/10/2025