State Farm

Compensation

Full Description

Overview Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most. HYBRID Qualified candidates must live within close proximity to a hub location listed below and should plan to spend time working from home and some time working in the office as part of our hybrid work environment. HUB LOCATIONS: Tempe, AZ SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity. Grow Your Skills, Grow Your Potential Responsibilities We are seeking a talented, self-directed, highly technical Software Engineer to join our Agency, Marketing & Contact Center Case & Task Product Support team. Our team is dedicated to enabling our agents and customer support associates with the ability to deliver the remarkable service experience our customers deserve every time they contact State Farm. This is an exciting opportunity to enable solutions for every agent and associate working with State Farm customers by facilitating ease of use, reliability and data accessibility on a variety of service-related activities. The team is one where collaborative self-directed individuals thrive. This individual will be responsible for designing and implementing solutions specific to the Enterprise Customer Relationship Management (ECRM) Salesforce Case & Task workflows, which include coding, testing, product support and participation in the team’s agile ceremonies. This opportunity requires experienced application development skills, high team collaboration, and strong communication skills. The focus of work will be on creating and improving Salesforce products and web services that enable our users to be successful. Some Responsibilities May Include: Implements software solutions that enable the use of Salesforce to assist State Farm agents and customer support associates in servicing customers and potential customers Provides system software support for Salesforce Apex and Java applications Builds and improves RESTful Web Services, Salesforce Lightning implementations and various other systems Applies User Experience (UX) best practices to improve the usability of the product and its interaction with the customer Takes ownership of product stories to deliver impactful features from idea to implementation Participates in the full software development cycle including coding, testing, implementation, support and sunset Participates in team agile ceremonies such as sprint planning, feature/story refinement, showcases and releases Adopts Service Design, where appropriate, through utilization of modularity within architecture to enable continuous delivery Applies understanding of tasks, activities, procedures, and processes in order to consistently produce high-quality work Applies innovation, passion and flexibility in daily activities Qualifications We Are Seeking Candidates With: Experience designing, developing, modifying and testing new and/or existing web-based applications in languages such as JavaScript, Java, HTML, SQL, YAML, XML, JSON, Python, Spring, Spring boot, Spring APIs Demonstrated experience developing RESTful Web Services Ability to deliver solutions in a highly collaborative team environment, in close partnership with other teams Experience in practicing agile methodologies, including scrum and continuous integration environments, as well as candid retrospective and continuous improvement Strong communication skills, including experience with crucial conversations and team accountability Understanding of how technology solutions meet business outcomes and ability to offer a range of solutions for business partners based on current and aspirational needs Additional Skills Experience with Salesforce development, including working knowledge of Apex, Lightning Components (Aura and LWC), Bulk API, data security, batch jobs, and sharing model Experience with AWS applications and services such as Lambda, SQS, DynamoDB, API Gateway, WAF, CloudWatch Experience with at least one: VS Code, Force.Com, Illuminated Cloud or other development tools, and IDE integration with AI tooling like GitHub Copilot Experience with automation testing frameworks like Cucumber, Playwright Experience utilizing continuous integration and delivery pipelines with GitLab and GitOps Technical writing and documentation experience Our Benefits Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Potential starting salary range: $85,500 - $123,000 Starting salary will be based on skills, background, and experience High end of the range limited to applicants with significant relevant experience Potential yearly incentive pay up to 15% of base salary At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family! Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more! Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring. Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union! Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you! Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund. Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!