STAT Recovery Services

Compensation

Full Description

Job Description: • Gain a comprehensive understanding of STAT services and products • Respond to and manage support tickets efficiently • Offer first-line diagnostic troubleshooting for software applications • Collaborate with development teams to relay software bugs and enhance products • Develop and maintain documentation for system troubleshooting and best practices • Diagnose and resolve complex issues with SQL queries and database performance • Implement data quality checks and balances using tools like KNIME, Alteryx, and MS Excel • Assist in the administration and monitoring of Azure cloud services • Support identity and access management tasks • Monitor and respond to security alerts from tools • Train and mentor engineering and cross-functional team members Requirements: • Over 5 years of experience in both internal and client-facing support roles • Deep knowledge of SQL and skills in writing and debugging complex queries • Familiarity with data quality, data lineage, and data validation tools • Hands-on experience with Azure cloud services (App Services, Azure SQL, Entra ID, or similar) • Understanding of core security principles • Experience with identity and access management across cloud platforms (Azure AD/Entra ID, Google Workspace, Okta, etc.) • Exceptional problem-solving skills and strong analytical mindset • Excellent communication skills, proficient in both written and verbal forms Benefits: • Generous 401k match • Comprehensive medical, dental, and vision coverage for employees and eligible dependents • Disability and life insurance coverage • Access to virtual healthcare resources • Flexible paid time off policy • Paid parental leave