via Inquire Sense
$35K - 45K a year
Lead shifts, manage teams, ensure operational standards, and deliver excellent customer service in a retail environment.
At least six months of leadership and customer service experience, ability to handle cash and safety protocols, and strong interpersonal and communication skills.
About the Role:Retail Supervisor As a Starbucks Retail Supervisor, you'll be a role model for the operational standards that define the Starbucks Experience. You will lead each shift alongside a team of baristas to deliver exceptional customer service and expertly crafted beverages. Demonstrating essential abilities could make you a great fit for a shift supervisor role: • Display proactive leadership and serve as a positive role model for your peers • Taking pleasure in working collectively and boosting the spirits of others • Familiarize yourself with the approach to generating memorable customer service relationships • Center your attention on maintaining high standards and feel gratification in your work • Do you have the self-belief to take the lead, assign roles, and steer others? • Curiosity and enthusiasm for learning, especially in the sphere of developing new and creative drink recipes! • Competent in handling cash responsibilities and prioritizing store safety • Stay level-headed and tranquil in a fast-paced setting • Get your point across in a way that is unmistakable and resonant Basic Qualifications: • Demonstrated expertise in delegating tasks and coordinating teams for six months or more • Experience of at least six months engaging directly with customers in a service context • Experience in customer service for a period of one year, with a preference for individuals with retail or restaurant experience • Showing a commitment to regular attendance and being punctual, irrespective of needing accommodations • Flexible to work various hours, such as early mornings, evenings, weekends, holidays, and nights • Proficient in training or guiding others in the culinary process to ensure food and beverages are made to recipe standards, including custom orders • Aptitude to uphold operational guidelines and regulations, including safety measures, financial handling, and the quality of beverages provided Proficiencies, expertise, and capabilities: • Effective oral communication • Quick learner • Strong interpersonal skills • Ability to contribute to group efforts and develop strong interpersonal connections • Grasping the intricacies of the retail or restaurant field is vital • Talent in managing and leading the work of team members Starbucks employees, along with their families, can make use of: Health & Wellness: • Benefits including medical, dental, and vision coverage • Basic life insurance typically offers a straightforward death benefit payout to beneficiaries upon the insured individual's passing • Immediate and enduring incapacity benefits • Paid parental leave • Family expansion reimbursement Paid Time Off: • The vacation accrual rate starts at .01961 hours per hour worked, with a yearly limit of 40 hours (or 64 hours in California) • Earned sick time, estimated at one hour for every 25 to 30 hours worked, may vary depending on the geographical location of the workplace • Compensation for 8 notable holidays Financial Well-being: • Individuals can take advantage of a 401(k) retirement plan with employer matching to boost their retirement savings by tapping into combined contributions • A stock acquisition scheme within a corporation often goes by the name of Stock Investment Program (S.I.P.) • The Bean Stock equity program grants employees the opportunity to have a share in the company's ownership structure • Incentivized emergency savings • Learning about money matters and utilizing tools for better financial management Education: • Arizona State University's online bachelor's degree program offers full tuition assistance for new students • Utilizing student loan management resources can contribute significantly to effectively handling educational debt obligations • Other educational opportunities Additional Support: • Backup care • DACA reimbursement • Starbucks complies with all applicable state and local leave laws, including the Colorado Healthy Families and Workplaces Act, and benefit offerings may vary by location or union status. This list is subject to change based on collective bargaining agreements. • Compensation & Scheduling • The availability of flexible work hours and scheduling options is indispensable for many employees FAQ's: Q)What positions are available at Starbucks? A) Starbucks offers a wide range of positions, from Baristas to Shift Supervisors to Store Managers and Corporate roles. We also have openings in areas such as marketing, finance, supply chain, and technology. To see the full list of available positions, visit our careers page and filter by location or role type. Q)What qualifications do I need to work at Starbucks? A) Starbucks is committed to hiring people from all backgrounds. Most entry-level roles, such as baristas, don’t require prior experience, though a passion for coffee and customer service is essential. For management positions, relevant experience in leadership or retail may be necessary. We value personality, energy, and a strong desire to contribute to the Starbucks culture. Q)Is Starbucks an equal opportunity employer? A) Yes, Starbucks is committed to creating a diverse and inclusive work environment. We are an equal opportunity employer and make hiring decisions based on qualifications, skills, experience, and the needs of our customers. We welcome applicants from all backgrounds, and we are committed to hiring individuals regardless of race, ethnicity, gender identity, disability, or sexual orientation. Q) Where can I find the Starbucks brand guidelines? A) Our brand guidelines can be found on the Starbucks Brand Portal, which you can access through our website. It includes all the rules for using our logos, images, and other trademarks. Q) What benefits do Starbucks employees get? A) Starbucks offers a variety of benefits, including health insurance, paid time off, stock options, and a free subscription to Spotify Premium. Additionally, we offer a 30% discount on Starbucks products for all employees and opportunities for career growth through training and development programs.
This job posting was last updated on 3/1/2026