Starbucks

Compensation

Full Description

Customer Experience Manager Job Summary: Starbucks is on the lookout for motivated Customer Experience Managers who embody a sense of purpose, inspire teams, drive successful enterprises, and foster genuine connections within their local communities. Serving as a Store Manager entails bringing the Starbucks Experience to fruition, overseeing store operations, developing high-achieving teams, and delivering exceptional customer service, all the while focusing on personal and professional advancement for both yourself and your team members. Key Responsibilities: • Coordinate and manage daily store operations to ensure a high standard of customer service. • Expand a business into a multi-million-dollar enterprise by prioritizing effective financial management, problem-solving, and strategic planning. • Coach and develop a group of team members (workers) to achieve excellence in their performance, engagement, and career progression. • Assume the role of a brand ambassador, promoting a welcoming and all-embracing environment for both partners and customers. • Establish strong ties with the local community to drive engagement and bring about a positive influence. Qualifications: • Demonstrated history of supervising retail or customer service roles for a period of at least three years, or equivalent experience from four years in the U.S. military • Attainment of a GED or a High School diploma is a prerequisite for consideration • Verified expertise in developing and enhancing teams through strong leadership • Effective in navigating relationships, managing tasks, and resolving issues • Having worked in a sales-driven or business-oriented setting • Flexibility in availability for work, encompassing a range of hours such as early mornings, evenings, weekends, and holidays Benefits & Perks: • Available benefits cover medical, dental, and vision needs, along with life insurance, disability support, and paid parental leave • Vacation, sick leave, 8 paid holidays, and 2 personal days • Workers have access to benefits like a 401(k) matching policy, participation in Bean Stock equity, a stock purchase plan, and a range of savings programs offered by the company • Education: ASU Online offers student loan assistance to ensure complete coverage of tuition fees Why Starbucks? Starbucks encourages the establishment of a communal atmosphere in addition to overseeing store operations. The company emphasizes development, diversity, and the power of interpersonal relationships. As an equal opportunity employer, Starbucks evaluates all qualified applicants regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected classification.