Star Nursing, Inc.

Compensation

Full Description

Job Title: Lead Care Manager Position: Remote-Hybrid (includes in-person visits throughout the month) Hours: 9:00 AM – 5:30 PM (PST) Pay Rate: $22/hr + mileage reimbursement The Lead Care Manager works under the Director of Community Support to guide clients through the intake and service connection process. This role supports individuals accessing a range of Community Supports services—including Housing Navigation, Housing Deposits, Housing Tenancy and Sustaining Services (HTSS), Respite Services, Nursing Facility Transition/Diversion, Community Transition Services, and Personal Homemaker Services. You will act as a key resource to clients and partners, facilitating transitions and ensuring continuity of care. This position requires a strong foundation in healthcare systems and a deep understanding of social determinants of health. About Community Supports Community Supports through CalAIM is a statewide initiative that enhances client outcomes by addressing non-medical needs—such as housing, food security, and transportation. These services aim to stabilize lives, reduce healthcare disparities, and support long-term wellness by focusing on the whole person. Key Responsibilities Client Interaction and Assessment • Serve as the primary point of contact for new clients needing support services • Conduct comprehensive assessments to determine eligibility and service needs • Gather required documentation while maintaining HIPAA compliance Collaboration • Partner with ECMs (Enhanced Care Managers)—licensed or medically trained professionals responsible for coordinating care for clients with complex needs such as chronic conditions or behavioral health issues • Coordinate care planning with other healthcare professionals and housing partners Health Education • Provide basic education around chronic illness management and preventative care • Empower clients to engage in their care plans effectively Care Transitions • Manage and track transitions between providers, services, and care settings • Ensure continuity during discharges and relocations Housing Services Coordination • Housing Navigation: Help clients search for and secure suitable housing • Develop individualized housing support plans • Housing Deposits: Manage logistics and funds for securing housing • Housing Tenancy & HTSS: Support clients in maintaining long-term housing stability Support Services Coordination • Coordinate Respite Services for caregiver relief • Assist with Nursing Facility Diversions to community settings like RCFEs and ARFs • Manage Community Transitions for clients moving from skilled nursing to independent living • Arrange Personal Homemaker Services for daily living support Community Representation • Attend community housing meetings and stakeholder events • Advocate for the needs of vulnerable populations Resource Development • Research housing options including Section 8 and 811 Housing Project • Identify and coordinate financial support and subsidies Documentation and Reporting • Use EMR (Electronic Medical Records software) to document client records, services, and case notes • Submit monthly reports and support outcome tracking Staff Training and Collaboration • Educate team members about housing programs and client engagement strategies • Collaborate with ECMs to ensure wraparound care for clients Advocacy and Client Support • Promote access to benefits and services • Offer in-person and virtual check-ins to support client stability Required Qualifications Experience • Minimum 1 year in healthcare, housing, case management, social work, or public health • Preferred: experience in project-based housing or low-income support services • Lived experience in systems of care is highly valued Skills • Compassionate, client-focused, and culturally competent • Organized and detail-oriented with strong written/verbal communication • Comfortable with Microsoft Office Suite • Independent worker who thrives in a team • Bilingual Spanish or other language preferred Education • MA, CNA, or equivalent education and experience in a healthcare-related field Other Requirements • Reliable vehicle and clean driving record • Knowledge of local community support resources • Ability to work with diverse populations • Physical ability to travel, lift up to 30 lbs, and navigate stairs Client Rights • Respect confidentiality and privacy of patient care information • Treat all clients with dignity, respect, and compassion • Report any allegations of abuse or neglect Company DescriptionStar Nursing is a Joint Commission Certified healthcare staffing agency with thousands of nationwide opportunities. Travel, direct hire, and temporary positions available, highest rates in the industry!