Stanford Health Care

Compensation

Full Description

Join our dynamic team as a part-time Client Engagement Specialist. As a key player in our organization, you will thrive in a collaborative environment that emphasizes communication and relationship-building. We are a growing company passionate about delivering exceptional client service, and your role will significantly impact our client retention and satisfaction. Key Responsibilities • Serve as the primary point of contact for clients, addressing inquiries and providing timely resolutions. • Build strong relationships with clients to enhance engagement and satisfaction. • Collaborate with sales and marketing teams to identify opportunities for client upselling and retention. • Assist in the development of client engagement strategies and initiatives. • Track and report client interactions and outcomes to improve service delivery. • Conduct follow-up communications to ensure client needs are being met and to gather feedback. • Participate in team meetings to share insights and streamline processes for better client experiences. What We Required • Bachelor's Degree in a relevant field. • Excellent communication and interpersonal skills. • Experience in client engagement or customer service roles preferred. • Familiarity with CRM software and client management tools. • 1-3 years of experience in a client-facing role. Our team structure promotes open communication and collaboration across departments, ensuring that our Clients Engagement Specialists have the support they need to excel. Reporting to the Client Engagement Manager, you will work closely with sales, marketing, and support teams to align our client services strategy with organizational goals. We believe in fostering a positive company culture that prioritizes growth and professional development. As a part-time team member, you will enjoy flexibility in your work schedule, opportunities for advancement, and access to ongoing training programs. Our modern workplace benefits reflect our commitment to employee satisfaction, including work-life balance initiatives and team-building activities. If you are passionate about enhancing client experiences and eager to contribute to our growing success, we encourage you to apply for this exciting opportunity!