Standard Glass Company

Compensation

Full Description

Overview Glass Depots is a growing glass and glazing company specializing in residential and commercial projects. We take pride in providing high-quality craftsmanship and exceptional customer service. We are seeking a dependable, detail-oriented, and highly organized Coordinator to support our office operations — combining customer service and accounting responsibilities. This role plays a key part in ensuring excellent customer experiences, accurate billing, and efficient project coordination. The ideal candidate is comfortable wearing multiple hats, thrives in a fast-paced construction environment, and enjoys keeping things running smoothly behind the scenes. What you’ll do: Accounts Payable (AP) • Enter supplier invoices and bills into QuickBooks Online. • Match packing slips with invoices to confirm receipt of goods. • Monitor pending credits and coordinate with warehouse staff and suppliers regarding returns. • Prepare supplier statements and process payments via check, credit card, or ACH. Accounts Receivable (AR) • Process customer deposits (phone, ACH, checks). • Run customer credit cards after installations and issue invoices for Net 30 customers. • Track commercial project progress and prepare AIA billing applications (G702/G703). • Manage lien waivers, close-out documents, and daily bank deposits. • Record payments and deposits accurately in QuickBooks Online and Service Fusion. Customer Service • Serve as an additional point of contact for customer calls, emails, and walk-ins regarding service requests, quotes, and project updates. • Collaborate closely with project managers and installers to ensure jobs have been completed and invoiced. • Maintain organized records of customer interactions, project updates, and job files. • Provide general administrative support to the operations and management teams. Office Administration & Support • Process incoming and outgoing mail. • Prepare pre-qualification packages and handle customer credit applications. • Manage certificates of insurance for projects. • Track project change orders and maintain detailed records. • Coordinate with vendors for office-related services (trash removal, gas card management, etc.). • Provide customers with necessary documentation such as W-9s, warranty letters, and tax-exempt forms. • Assist with bi-folds program payment tracking. Qualifications • Experience in bookkeeping, scheduling, or administrative experience in a construction, service, or trade-based business preferred but not required. • Proficiency with QuickBooks Online, Google Workspace, and/or Microsoft Office. • Familiarity with AIA billing (G702/G703) and lien waiver processes is a plus. • Excellent communication skills — both written and verbal. • Strong attention to detail, organization, and ability to manage multiple priorities. • Customer service mindset with a professional and friendly demeanor. • Ability to work at least one Saturday per month. • Notary Public certification a plus. Job Type: Full-time Pay: $19.00 - $21.00 per hour Expected hours: 40 per week Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person