Stadlogic

Compensation

Full Description

Role: System Administrator with Verint or Impact 360 Location: Remote Duration: Long-term Contract: C2C or W2 Position Summary The System Administrator for Verint servers is responsible for the installation, configuration, maintenance, and optimization of Verint systems and supporting infrastructure. This role ensures high availability, performance, and compliance of the Verint environment, enabling secure and reliable voice and screen capture across the enterprise. The System Administrator will collaborate with IT, , Networking, Security, and Operations teams to support business-critical functions and maintain system integrity. Required · 3–5+ years of experience administering enterprise systems, contact center platforms, or recording solutions. · Hands-on experience with Verint (e.g., Verint Workforce Optimization/WFO, Verint Playback, Verint v15.x/v7.x). · Strong knowledge of Windows Server environments, SQL Server basics, and application logs. · Understanding of VoIP/SIP technologies, call routing, SBCs, and telephony protocols. · Experience supporting multi-server environments, clustering, and redundant architectures. · Strong troubleshooting, analytical, and documentation skills.