$120K - 180K a year
Lead and manage client-facing teams and key accounts in programmatic advertising, develop strategic client management plans, and drive cross-functional initiatives to improve service delivery and client outcomes.
10+ years in programmatic account management, 5+ years managing teams, deep knowledge of RTB and DSPs, strong leadership and strategic planning skills, and experience with client growth across brands and agencies.
Description: • Participate in account planning and execution for the territory’s key accounts, ensuring strong alignment between your team and Sales counterparts, with a shared focus on delivering long-term client success. • Oversee major client initiatives and build strong relationships with key customers, acting as a senior point of contact and strategic consultant. • Define and set the standard for client management excellence in your territory, developing strategies that align with business objectives and foster lasting client relationships. • Use data and client feedback to inform strategy and technical direction, continuously raising the bar for service delivery and optimization practices. • Set standards for industry engagement and knowledge-sharing, ensuring your team stays ahead of trends and maintains technical excellence. • Collaborate with internal teams (Product, Sales, Solutions, Marketing, etc.) to ensure client feedback is translated into meaningful platform or service improvements. • Represent the needs, priorities, and insights from your territory across departments, influencing cross-functional decision-making, including product development. • Champion and lead wide-reaching, cross-functional Global Client Services initiatives—from ideation to rollout and ongoing measurement—that drive efficiencies, improve service quality, and elevate client outcomes. • Lead a team of Account Managers, ensuring alignment with StackAdapt’s objectives and growth goals. • Serve as a key decision-maker in blueprint planning and organizational design for your team and territory. • Foster the growth and development of Account Managers and Account Leads through coaching, mentorship, and strategic guidance. • Lead hiring, onboarding, and performance planning efforts to build a high-performing, client-first team culture. • Travel as necessary for client meetings, team development, and key initiatives. Requirements: • Extensive media and programmatic advertising experience • Deep understanding of Real-Time Bidding (RTB), DSPs, and data-driven marketing strategy • 5+ years of experience managing a team • Demonstrated success in leading high-performing client-facing teams, including direct people leadership and cross-functional collaboration • Experience supporting and growing customers across both brands and agencies • Proven ability to lead strategic planning, cross-team initiatives, and operational improvements • 10+ years of experience in account management, planning, and execution in the programmatic space • Strong analytical, communication, and management skills • Passion for mentorship, team development, and creating a culture of excellence • A proactive, solution-oriented mindset with the ability to think strategically and execute effectively in a fast-paced environment • Huge bonus if you've used StackAdapt! Benefits: • Highly competitive salary + commission structure • RRSP/401K matching • 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off • Access to a comprehensive mental health care platform • Health benefits from day one of employment • Work from home reimbursements • Optional global WeWork membership for those who want a change from their home office • Robust training and onboarding program • Coverage and support of personal development initiatives (conferences, courses, etc) • Access to StackAdapt programmatic courses and certifications to support continuous learning • An awesome parental leave policy • A friendly, welcoming, and supportive culture • Our social and team events!
This job posting was last updated on 9/1/2025