St. Lucie Battery & Tire

Compensation

Full Description

Position Summary The Accounts Receivable & Collections Manager is responsible for overseeing customer receivables, managing account balances, and serving as the primary point of contact for billing, payment, and credit-related inquiries. This role ensures accurate invoicing, timely collections, and strong communication between customers, stores, and internal teams. This is a remote contract position. Primary Responsibilities Handle accounts receivable phone calls and email inquiries, including customer questions regarding balances, invoices, and statements Ensure customer statements are sent accurately and respond to any statement-related questions or issues Reconcile customer accounts and research discrepancies, ensuring accurate account balances Apply credits, confirming payment are applied correctly. Assist customers with navigating billing and payment portals, while providing direct phone and email support as needed Generate and send daily reports Monitor and follow up on past-due accounts, working to resolve outstanding balances Coordinate with internal teams to resolve billing, payment, or account issues Skills & Qualifications Proven experience in accounts receivable, collections, or credit management Strong customer communication skills by phone and email High attention to detail with strong reconciliation and problem-solving skills Experience working with billing, payment, and collections systems Ability to manage multiple accounts and priorities in a fast-paced environment Strong organizational and documentation skills Professional, customer-focused communication style Experience with Quadient preferred, but not required