SS&C Technologies

Compensation

Full Description

Job Description: • Lead and manage a team of superannuation administrators, including performance management, coaching, training, and professional development. • Oversee the daily operations of superannuation administration, ensuring accurate and timely processing of contributions, rollovers, withdrawals, transfers, and benefit payments. • Ensure full compliance with relevant superannuation legislation, regulations, and industry best practices. • Act as a primary point of contact for complex client queries and escalations, providing expert advice and resolution. • Develop, implement, and monitor operational procedures and controls to enhance efficiency, accuracy, and risk management. • Prepare and review financial reports, compliance reports, and other documentation related to superannuation schemes. • Collaborate with internal departments (e.g., finance, compliance, IT) to streamline processes and improve service delivery. Identify opportunities for process improvements and system enhancements to optimize superannuation administration workflows. Requirements: • Strong knowledge of superannuation / pension fund / gratuity / provident fund rules • RG 146 compliant or commitment to undertaking study (desirable) • Superannuation or industry experience in a similar role • Demonstrated customer service skills Benefits: • Equal Employment Opportunity employer • Professional development opportunities