SPRX

Compensation

Full Description

Client Success Data Analyst Location: This position is based in New York City, and in-office attendance is required Monday-Thursday with the ability to be remote on Friday. Who we are looking for: • 1-2+ years experience within Data Analytics, ideally focusing in client success. • Strong proficiency in Microsoft Excel utilizing pivot tables, formulas, charts, etc. • Analytical and problem-solving skills, with exceptional attention to detail. • Excellent communication and interpersonal skills. • Ability to manage multiple priorities and client relationships at once, and a proactive, client-first mindset with a passion for enabling success. • Bonus points for experience utilizing Salesforce. What you’ll be doing: • Conduct comprehensive analysis of datasets to uncover trends, patterns, and anomalies, enhancing data-driven decision making. • Execute data cleaning, organization, and validation processes to ensure accuracy and completeness for reliable insights. • Develop and sustain interactive reports, dashboards, and visualizations in Excel, facilitating real-time performance tracking. • Deliver ad-hoc analysis and data support to various teams, enabling informed strategic decisions. • Document analytical findings and communicate key insights effectively to stakeholders, fostering transparency and understanding. • Collaborate with cross-functional teams to address client requirements and enhance service delivery, ensuring alignment with client expectations. • Monitor client engagement metrics to identify opportunities for increased usage and improved client satisfaction. • Present actionable, data-driven recommendations clearly and persuasively, influencing key stakeholder decisions. • Drive continuous improvement in client experience by leveraging feedback and creating strategic reporting frameworks. Life at SPRX: • Rewarding Compensation Packages: We aim to ensure every employee feels valued and appreciated. The annual base salary for this position ranges from $75,000 - $90,000. • Healthcare Benefits: We provide comprehensive medical, dental, and vision plans along with FSA and HSA options. • Unlimited Time Off: We believe in supporting work-life balance and overall well-being, which is why we offer unlimited PTO. This allows you to take the necessary time to rest, recharge, and attend to personal matters whenever needed. • Paid Parental Leave: We provide dedicated paid leave to support new parents, emphasizing our commitment to supporting families and helping employees prioritize their time with loved ones during this significant life event. • Office Environment and Perks: Experience our collaborative and thriving workspace in New York City, complemented by a fully stocked kitchen, regular company gatherings, and a vibrant culture that fosters strong morale and connections among team members. • Personal and Professional Growth: Leverage the diverse team environment to support your development through workshops, mentorship and team-building activities. SPRX was founded to tackle a common problem: businesses wasting months chasing documents, risking audits or missing incentives. At SPRX, unlock valuable tax benefits like R&D Tax Credits, 179D Deductions, and Cost Segregation using innovative consulting and advanced AI technology. Our efforts have returned millions to clients by transforming untapped opportunities into tangible results. As we scale rapidly and seize massive growth potential, we are seeking confident, curious and collaborative professionals to help drive our next phase of expansion. We welcome applicants from all backgrounds and are proud to be an Equal Opportunity Employer. Every qualified candidate will be considered for hire without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status. SPRX is deeply committed to diversity, equity and inclusion within our organization.