SPRX

Compensation

Full Description

Client Success Analyst Location: Remote, Preference for Candidates in NYC, Los Angeles/Orange County, or Houston Type: Full-time About SPRX At SPRX, we help businesses unlock powerful tax incentives- including the R&D Tax Credit, 179D Deduction, and Cost Segregation benefits- through a blend of innovative consulting and cutting-edge AI technology. Our work puts millions back into our client’s pockets, turning untapped opportunities into measurable results. About the Role We’re seeking a data-savvy, detail-oriented, and client-focused Client Success Analyst to bridge the gap between data analysis and client engagement. You’ll transform raw data into actionable insights, ensure smooth onboarding, and provide ongoing support to help our clients achieve lasting success. In this role, you’ll be a key partner in driving satisfaction, retention, and growth—while collaborating closely with Client Success, Product, and Engineering. Key Responsibilities · Analyze datasets to identify trends, patterns, and anomalies · Clean, organize, and validate data for accuracy and completeness · Build and maintain reports, dashboards, and visualizations in Excel · Provide ad hoc analysis and data support across internal teams · Document findings and communicate insights effectively to stakeholders · Collaborate with cross-functional teams to address client needs and improve service delivery · Monitor client usage to identify engagement opportunities · Present data-driven recommendations clearly and persuasively · Continuously improve client experience through feedback and strategic reporting Requirements · 1+ years in a data analytics or client success role, or strong aptitude in both · Proficiency in Microsoft Excel (pivot tables, formulas, charts) · Strong analytical and problem-solving skills with exceptional attention to detail · Excellent communication and interpersonal skills · Ability to manage multiple priorities and client relationships at once · A proactive, client-first mindset with a passion for enabling success · Experience with CRM platforms (e.g., Salesforce) a plus Why Join SPRX? · High-impact work: Your insights will shape product innovation and strategic decisions · Cutting-edge tools: Work with a modern data stack and innovative technologies · Strong funding: We’re a well-funded start up with clear goals for the future · Learning culture: Gain deep expertise in a specialized domain · Collaborative environment: Join a small, dynamic team where your input matters SPRX is an equal opportunity employer committed to diversity and inclusion Job Type: Full-time Pay: $70,000.00 - $80,000.00 per year Benefits: • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: Remote