$120K - 160K a year
Lead strategic project management and process design to scale Marketplace Fulfillment operations, integrate technology solutions, define KPIs, ensure compliance, and manage brand onboarding.
At least 6 years in supply chain or e-commerce operations with strong project management, data analysis skills, and ability to travel up to 30%.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As the Sr. Manager, Business Operations within the newly established Marketplace Fulfillment division at Spreetail, you will play a pivotal role in shaping the operational framework and scaling the business. This strategic leadership position requires a combination of project management prowess, process design expertise, and a deep understanding of technology integration to enhance operational efficiency and support significant business growth. • Strategy Execution and Project Management: Lead the project management efforts to execute strategic initiatives effectively. Oversee the planning, implementation, and tracking of specific short-term and long-term projects. • Process Design and Implementation: Develop, document, and implement scalable processes and systems. Ensure these processes are clearly understood across the organization through comprehensive documentation and training programs. • Technology and Automation Integration: Work closely with the technology team to articulate process needs, enabling the development of software solutions and automation tools that support business scalability. • KPIs and Reporting Systems: Define and implement key performance indicators and management systems to measure operational success, identify areas of concern, and drive continuous improvement. • Audit and Compliance: Develop and oversee a robust framework for process audits to ensure compliance and efficiency across all operations. • Brand Onboarding: Own the end-to-end process of onboarding new brands to the Marketplace Fulfillment platform, ensuring a best-in-class, smooth and efficient experience that meets their expectations and requirements, while getting them quickly transitioned to Spreetail. Qualifications • Deep knowledge and hands-on experience in e-commerce operations. • Proven ability to analyze data, identify issues, and implement solutions in a fast-paced environment. • At least 6 years of experience in a role with significant supply chain operations responsibilities, preferably in e-commerce, 3PL, or a related field. • Ability to travel up to 30%. • Preferred but not required: experience with cold chain operations and/or consumable product fulfillment operations. Background in logistics, supply chain management, or related operational areas. • Preferred but not required: Experience with large, strategic account management. Benefits • We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families. • We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards. • We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. • We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.
This job posting was last updated on 10/7/2025