Spok

Compensation

Full Description

MUST BE LOCATED IN CENTRAL OR EASTERN TIME ZONE! Spok is looking for a full stack software developer to lead a team of engineers responsible for the technical implementation for the modernization of our call center applications. Working closely with the Enterprise Architect toward design and implementation of common components across the entire Spok suite of products, and the integration of new technologies such as Artificial Intelligence. This person will develop, enhance, and innovate solutions to improve the customer experience. Essential Duties and Responsibilities Participate in design, development, and architecture of new features. Work with the product owner to ensure requirements and acceptance criteria are met Analyze existing solutions to highlight areas for improvements. Participating in and influencing conversations during team ceremonies; backlog refinement, planning, reviews, and retrospectives Support the application lifecycle (concept, design, test, release, and support). Follow established development, documentation, testing and deployment processes. Provide development support for existing applications in the field Assisting the team to troubleshoot and quickly resolve critical production issues Stay current with and anticipate technology evolutions Work cross-functionally and interdepartmentally to resolve complex customer problems. Required Education, Skills, and Experience Bachelor’s degree from four-year college or university and 8+ years’ experience Strong experience as a Full Stack Software Engineer Strong Experience with .NET and C# Experience with relational databases such as MS SQL, Oracle Secure coding and Identity and Access Management Experience Experience as a tech lead/mentor to junior engineers Experience architecting complex solutions Experience with Agile development practices, preferably SAFe Experience with both OnPrem and Hybrid cloud solutions Preferred Experience Experience working in a Healthcare/clinical environment or Call Center application Experience with modern front-end JavaScript frameworks such as React or Angular Experience with XML and JSON Experience with Oracle APEX Understanding of Docker is a plus C++ / MFC JavaScript, HTML5, CSS, Angular REST