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Speech Improvement Center

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Front Desk Receptionist

Santa Fe Springs, CA
full-time
Posted 9/27/2025
Verified Source
Key Skills:
Customer service
Communication
Organization
Time management
MS Office (Outlook, Excel, Word, PowerPoint)
Insurance verification
Appointment scheduling

Compensation

Salary Range

$35K - 46K a year

Responsibilities

Greet visitors, answer calls, schedule appointments, manage front desk tasks, verify insurance, and support patient recruitment.

Requirements

Bachelor's degree preferred, strong communication and organizational skills, attention to detail, and knowledge of MS Office.

Full Description

Job description • This is not a remote position* We are currently seeking a dynamic individual to take on the role of receptionist. We are looking for a vibrant, motivated, and creative individual with the ability to multitask and who has a strong attention to detail. This position requires analytical strength and the ability to work as part of a team. 3rd party healthcare knowledge and experience is a plus! Responsibilities: • Greet and welcome visitors in a professional and friendly manner • Answer phone calls and direct them to the appropriate person or department • Schedule appointments and manage the front desk calendar • Assist with administrative tasks such as filing, photocopying, and organizing documents • Provide excellent customer support and address inquiries or concerns promptly • Maintain a clean and organized reception area • Assigning appropriate providers to each child • Initial entry of accurate child records in database • Verifying commercial insurance coverage and benefits • Completing and submitting reports to insurances • Maintaining communication with insurance coordinators • Recruiting new patients through calls and emails to insurance providers Experience & Education: • Bachelors degree preferred • Excellent communication and interpersonal skills -- must be confident and assertive • Extreme attention to detail • Strong customer service, organization, prioritizing, time management skills • Knowledge of MS Office -- Outlook, Excel, Word and PowerPoint • Ability to meet challenging goals and deadlines As a Front Desk Receptionist, you will be the first point of contact for our clients and visitors. Your exceptional customer service skills, attention to detail, and ability to handle multiple tasks simultaneously will contribute to the smooth operation of our office. If you are organized, personable, and have excellent communication skills, we would love to hear from you. This is a full-time position in Norwalk Job Type: Full-time Salary: $17 -$22/hour Job Type: Full-time Pay: $17.00 - $22.00 per hour Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Referral program • Vision insurance Work Location: In person

This job posting was last updated on 9/30/2025

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