Special Hope Network

Compensation

Full Description

Location: Any US State Position Title: Director of US Operations Supervisor Name: Holly Nelson Hours: 10-15 hours per week/40-60 hours per month Pay: $20-25/hour, experience dependent SHN PURPOSE: to bring glory to God by creating a world where kids are valued. How do we do that? We impact communities by improving care for kids with intellectual disabilities. SHN CORE VALUES Special Hope Network has four core values that every employee will be held to on quarterly performance evaluations, along with the responsibilities outlined below. Driven by Progress • Know your job description and do it in a way that makes your supervisor’s job easier. • Works to be better at your job. • Asks question to improve your performance. • Be motivated to learn on your own and from other staff. Values Kids with Intellectual Disabilities • Understands needs of children and families. • Prioritizes children’s health, safety, and well-being. • Speaks up for the rights of children and families Faith Active • Cause is to bring Glory to God through this work. • Demonstrate a Christ-like faith by bearing the fruit of the Spirit, Gal 5:22: Love, Joy, Peace, Patience, Kindness, Goodness, Faithfulness, Gentleness, & Self-control • Knowledgeable about scripture as it relates to disability. • Shows hopefulness in your attitude and behavior. SHN is in the Front of Your Mind • When you make a decision, you think first about how it will affect SHN. • You do not put yourself, your pride, or your feelings before what will make the organization stronger. • Understand SHN decisions are based on the people we serve, the people who carry out our work, and the people who support our work. Job Description Manage US Office (not a physical office) in administration, banking, and donor relations. Compliance • Understand non-profit laws and dates of renewals, complete all forms/applications to keep SHN compliant • Send out annual 501(C)3 Tax Receipts to donors on time, once yearly. Banking • Collect mail once a week from Bellevue, WA mailbox (if local), deposit checks into bank account. • Help finance staff to reconcile banking account every month by checking all the checks deposited, send funds as needed to SHN Zambia. • Manage bank account: cards, users, payments, and reimbursements. Update and provide banking information for all payments and bills. Operations Management • Work independently while creating a positive, supportive team environment for volunteers and team on two continents. • Be available in your early morning hours to communicate regularly with supervisor (in Zambia) about any questions, issues, or problems that arise. • Screen all incoming emails and funnel to appropriate staff member. (ZM or US) • Meetings: US Team 2x/month, Development Team 1x/month, Missions Worker check-ins 1x/month with each individual/couple. • Update US missions workers’ excel spreadsheet monthly and send to supervisor and worker. • Conferences: Research, registration of booths/speakers for SHN. • Administration of Microsoft, Google, Dropbox, Zoom: adding new users, tech troubleshooting and updates. • Database: Management and reports with cooperation from other team members. • Manage US side of all child sponsorship work. • Recruitment of volunteers for any US tasks that could be shared, including phone calls, thankful notes, stuffing envelopes. • Manage and training volunteers, assigning tasks, ensuring they complete their assigned tasks in a timely manner, and encouraging/recognizing volunteers. • Screen potential volunteers as the emails come in, and meet with them to go over core values, pass to Supervisor if they pass the core values "test". Donor Relations • Record donations in donor management software. • Answer SHN Google phone with queries (can be forwarded to your number) • Alert all cancelled/expired cardholders that their card needs to be updated. • Thank all donors by category • -first time donors: handwritten, immediately after gift, as soon as possible. • -yearly donors: handwritten with giving years and long-term benefit to ministry • Assist with year-end mailing in November/December • Connect with child sponsors in all expected ways: sending mailings, WhatsApp messages, calls, with photos. Candidates should fill out google sheet for us so we can easily screen candidates: https://docs.google.com/forms/d/e/1FAIpQLSfq-aq2L6OjALnOwgEB65Wv0uoS_vteF5_2Le9Qx-0qakwRgg/viewform Candidates must be legally allowed to work in the United States. Position open until filled. Job Type: Part-time Pay: $20.00 - $25.00 per hour Expected hours: 10 – 15 per week Work Location: Remote