speakit

Compensation

Full Description

Do you speak Polish fluently? Work for the world’s largest multinational company, join a dynamic & multicultural team and let your new journey begin in Athens! If you are a great communicator, with patience and a problem-solving attitude, you are who we are looking for! Waste no time, apply now! What you will need to do: • Act as the first point of contact for all the Polish-speaking customers • Identify and assess customers’ needs to achieve satisfaction • Assist customers to manage/secure their account & passwords • Resolve customers’ online store post-sales requests • Deliver high quality support • Manage large amounts of incoming calls & emails • Build sustainable relationships and trust with customer accounts • Handle customer complaints, provide appropriate solutions Requirements • Native-level or near-native level in Polish language, along with good English skills • Tech savvy, curious and problem-solving acumen • Able to identify technical issues and suggest immediate solutions to clients • Provide systematic assistance to customers in a communicative manner • High School Diploma holder • Flexible to work night shifts/ weekend shifts (if applicable) • Active listener • Prior customer support experience would be an advantage Benefits • Excellent salary (1046€ – 1100€ Gross) • 14 salaries • Performance-based bonus • First-class ongoing training and development • Remote opportunities all over Greece • Career development opportunities • Relocation package in case you reside outside of Greece • Multicultural and modern working environment • Employee relations team to assist you with integrating the Greek lifestyle & culture The position requires relocation to Greece Do you speak Polish fluently? Work for the world’s largest multinational company, join a dynamic & multicultural team and let your new journey begin in Athens! If you are a great communicator, with patience and a problem-solving attitude, you are who we are looking for! Waste no time, apply now! What you will need to do: • Act as the first point of contact for all the Polish-speaking customers • Identify and assess customers’ needs to achieve satisfaction • Assist customers to manage/secure their account & passwords • Resolve customers’ online store post-sales requests • Deliver high quality support • Manage large amounts of incoming calls & emails • Build sustainable relationships and trust with customer accounts • Handle customer complaints, provide appropriate solutions Requirements • Native-level or near-native level in Polish language, along with good English skills • Tech savvy, curious and problem-solving acumen • Able to identify technical issues and suggest immediate solutions to clients • Provide systematic assistance to customers in a communicative manner • High School Diploma holder • Flexible to work night shifts/ weekend shifts (if applicable) • Active listener • Prior customer support experience would be an advantage Benefits • Excellent salary (1046€ – 1100€ Gross) • 14 salaries • Performance-based bonus • First-class ongoing training and development • Remote opportunities all over Greece • Career development opportunities • Relocation package in case you reside outside of Greece • Multicultural and modern working environment • Employee relations team to assist you with integrating the Greek lifestyle & culture The position requires relocation to Greece