$Not specified
Meet with members virtually to review benefit requests and explain coverage options. Provide follow-up service and maintain strong client relationships.
Eligible candidates must have a high school diploma or equivalent. Customer service experience is helpful but not required, and strong communication skills are essential.
About Us For generations, we’ve partnered with unions, credit unions, and associations across Canada to deliver permanent benefits that families depend on. Our mission is to provide working families and their children with lasting protection and peace of mind. As we expand, we’re searching for driven individuals who want to grow their careers while making a meaningful difference. The Opportunity We’re hiring entry-level representatives to guide members through their benefit options and ensure ongoing support. This role is ideal for individuals who enjoy teamwork, clear communication, and professional growth — all within a flexible, remote-first environment. Responsibilities Meet with members virtually (Zoom/phone) to review benefit requests Explain coverage options and answer questions clearly Provide follow-up service and maintain strong client relationships Complete applications and records with accuracy and detail Collaborate with teammates and share ideas to improve processes Requirements Eligible to work in the U.S. High school diploma or equivalent (college experience an asset) Customer service, sales, or team-based experience is helpful but not required Comfortable using Zoom and online tools with attention to detail Strong communication skills — written and verbal Preferred Skills Team-oriented mindset with a collaborative approach Ability to adapt quickly in changing environments Organized, reliable, and self-motivated Confident using digital platforms to engage with clients What We Offer Comprehensive benefits including dental, prescription, travel insurance, and life coverage Remote flexibility — design a schedule that fits your life Incentives & recognition with bonuses and annual trips (Bahamas, Cancun, Las Vegas, and more) Career growth with structured training and leadership development Supportive culture where your contributions are valued and rewarded
This job posting was last updated on 10/1/2025