via Jazzhr
$Not specified
The Member Support Associate will coordinate and confirm appointments with members and host virtual or phone consultations. They will present benefit information clearly and help members complete digital forms accurately.
Candidates should possess strong communication abilities and basic comfort with online tools. No previous experience is required as complete training is provided.
Start a Career That Offers Meaning, Stability, and Lasting Growth If you’re aiming for a career that matters—one that provides steady long-term opportunities and the flexibility to work from home—this position may be an ideal fit. You’ll connect with members who have already requested details about their benefit options. There is no cold outreach involved. Your role is to guide them through a simple consultation, answer their questions, and make sure they clearly understand the information provided. This opportunity is well-suited for someone who enjoys clear routines, structured tasks, and conversations that genuinely help others feel informed and confident. Your Responsibilities Coordinate and confirm appointments with members who have submitted inquiries Host virtual or phone consultations using an organized, step-by-step process Present benefit information in a clear, straightforward way Help members complete digital forms, ensuring everything is accurate Record notes, update files, and manage follow-ups professionally Deliver a polished, member-centered experience throughout each interaction The role focuses on communication, reliability, and consistent workflow—perfect for someone who likes structure and daily predictability. What You Bring Strong communication abilities and active listening skills Basic comfort with common online tools (email, Zoom, digital forms) Dependability, professionalism, and good time management The ability to stay organized and follow established procedures No previous background needed—complete training is provided If you enjoy helping people understand important information and guiding them through simple decisions, you’ll thrive in this role. What You’ll Receive Thorough training and ongoing guidance to help you succeed Weekly pay along with bonus opportunities Accelerated pathways for advancement A supportive, positive team environment A reliable full-time schedule with consistent expectations Remote-work flexibility, depending on your location This opportunity offers more than a paycheck—it provides a long-term career track with clear direction, meaningful work, and a team committed to your success.
This job posting was last updated on 12/9/2025