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As a Customer Service Specialist, you will support clients in understanding their life insurance benefits and provide tailored solutions for policy changes and claims. You will build relationships with clients, acting as a trusted resource to address their questions and concerns with empathy and professionalism.
We are looking for compassionate professionals with strong communication skills who are organized and detail-oriented. Ideal candidates should be resilient, adaptable, and eager to learn and grow.
Redefine Your Career in Customer Service – Make a Real Impact Every Day At AO, we believe customer service is more than answering questions—it’s about building trust, providing peace of mind, and making a meaningful difference in people’s lives. If you’re passionate about helping others and ready to grow in a purpose-driven, high-growth career, we want to hear from you. Your Role As a Customer Service Specialist, you will: Support & Guide – Help clients understand their life insurance benefits and coverage details. Provide Solutions – Assist with policy changes, claims, and account updates tailored to each client’s needs. Build Relationships – Maintain ongoing connections with clients to ensure they feel valued and supported. Be a Trusted Resource – Act as the primary point of contact, addressing questions and concerns with empathy and professionalism. Your Career Path Start in Client Support – Master our processes, tools, and service standards. Advance into Leadership – Mentor and guide a team of customer service professionals. Grow with Performance – Your advancement is based on skill and results, not tenure. Why Choose AO Purpose-Driven Work – Provide support that truly impacts families’ futures. Work Anywhere – 100% remote; your office is wherever you have Wi-Fi. Career Growth – Clear path to leadership with training and mentorship. Recognition & Rewards – Earn incentives, bonuses, and even luxury travel opportunities (past trips include Dublin, Dubai, Ibiza, and Tulum). Continuous Development – Access ongoing professional training and coaching. We’re Looking For Compassionate, people-first professionals with strong communication skills. Organized, detail-oriented problem-solvers. Team players who can also work independently. Resilient, adaptable individuals eager to learn and grow. This is more than a customer service job—it’s a career with purpose, flexibility, and unlimited growth potential. Apply today and start making a difference in clients’ lives while building your future.
This job posting was last updated on 8/15/2025