Spade Recruiting

Compensation

Full Description

Position Overview We are seeking motivated, service-oriented individuals who enjoy communicating with people and providing clear, helpful guidance. This role blends customer support and client interaction, ideal for individuals who are dependable, organized, and comfortable working in a structured, professional environment. Multiple openings are available for individuals looking to grow within a people-focused organization. About the Organization Our organization has a long-standing history of serving working professionals and member-based groups across North America. We support millions of individuals through partnerships with large associations and organizations, providing long-term protection solutions designed to remain in place throughout different life stages. The company is recognized for stability, ethical practices, and a strong commitment to both clients and team members, earning consistent recognition as a top workplace. Key Responsibilities Handle inbound and outbound calls with individuals who have requested information Schedule and conduct virtual or phone-based appointments Present information clearly and professionally using provided materials Assist individuals with completing required digital forms and documentation Maintain accurate records and ensure quality standards are met Utilize basic computer systems and follow established workflows Participate in ongoing training and professional development opportunities What We Provide Structured onboarding and hands-on training One-on-one mentorship and team support Flexible scheduling options Remote work-from-home capability Clear pathways for long-term career development A collaborative, professional team environment Recognition programs and company-sponsored events Minimum Qualifications Strong verbal and written communication skills Good time management and organizational ability High school diploma or equivalent (post-secondary education an asset but not required) Customer service, retail, or client-facing experience is helpful but not mandatory Interview Process To support accessibility and community wellness, all interviews are conducted via secure video conferencing.