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Spade Recruiting

Spade Recruiting

via Jazzhr

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Customer Service Specialist - WFH

Anywhere
full-time
Posted 9/6/2025
Direct Apply
Key Skills:
Communication Skills
Organizational Skills
Time Management
Customer Service
Client-Facing Experience

Compensation

Salary Range

$Not specified

Responsibilities

You will work directly with union members to help them understand their benefits and guide them through the process. Daily tasks include connecting with members via phone or video, scheduling appointments, and completing necessary follow-up paperwork.

Requirements

Strong communication skills and a genuine interest in helping others are essential. A high school diploma or equivalent is required, and customer service experience is helpful but not mandatory.

Full Description

Who We Are For decades, our mission has been to protect hardworking families by ensuring they have the benefits and support they deserve. Through partnerships with thousands of unions and associations across North America, we’re proud to be the only organization of our kind with a 100% union label. Our promise is simple: deliver peace of mind to families—backed by trust, care, and consistency. What This Role Is About This isn’t just another remote position—it’s a chance to build a meaningful, long-term career while helping people. You’ll work directly with union members who have already requested information about their benefits. Your role is to make sure they understand their options, answer their questions, and guide them through the process with professionalism and care. On a daily basis, you’ll connect with members by phone or video, schedule appointments, walk them through their available programs, and complete the necessary follow-up and paperwork. Every interaction matters—because the coverage you help put in place directly impacts the lives of the families you serve. Why You’ll Love It Here Earn While You Learn – Weekly pay plus bonuses (first-year average ~$55K) Career Growth – Leadership and advancement opportunities built into the role Flexibility First – Design a schedule that fits your lifestyle Work From Anywhere – Fully remote with complete digital support Residual Income – Renewals provide long-term financial stability Health Coverage – Comprehensive benefits package included Real Training & Mentorship – One-on-one guidance, not just a handbook Recognition & Rewards – Annual company trips (previous destinations: Puerto Rico, Cancun, Disney, Las Vegas, Bahamas) What You’ll Need Strong communication skills and a genuine interest in helping others Solid organizational and time-management abilities High school diploma or equivalent (college or higher education a plus) Customer service or client-facing experience is helpful, but not required

This job posting was last updated on 9/8/2025

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