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Spade Recruiting

Spade Recruiting

via Jazzhr

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Customer Care Representative - WFH

Anywhere
full-time
Posted 9/3/2025
Direct Apply
Key Skills:
Communication Skills
Passion for Helping Others
Technology Proficiency
Remote Collaboration
Self-Motivated
Organized
Detail-Oriented
Customer Service
Insurance Knowledge

Compensation

Salary Range

$Not specified

Responsibilities

You will build and maintain lasting relationships with clients, guiding them through benefit details and claims support. This role focuses on making insurance clear and stress-free while acting as the primary point of contact for client questions.

Requirements

We are looking for individuals with excellent communication skills and a genuine passion for helping others. Previous customer service or insurance experience is helpful but not required.

Full Description

About Us We’re more than just an insurance agency—we’re a people-focused, technology-driven, and growth-minded teamdedicated to helping working families protect what matters most. Our mission is simple: to provide peace of mind and long-term security for the communities we serve. Our culture thrives on flexibility, purpose, and advancement. We believe in investing in our people, providing training and mentorship, and creating an environment where every team member has the chance to grow into leadership. The Role As part of our team, you’ll be the cornerstone of the client experience. From answering questions and explaining benefits to guiding families through important decisions, you’ll be the trusted advisor who makes insurance clear, simple, and stress-free. This role is about more than paperwork—it’s about building real connections, protecting futures, and making a difference every single day. What You’ll Do Build and maintain lasting relationships with clients after enrollment Walk clients through benefit details, policy updates, and claims support Break down coverage options in easy-to-understand language Partner with team leads to improve onboarding and client service processes Act as the primary point of contact for client questions and ongoing support Engage in professional development and leadership training to advance your career What We’re Looking For Excellent communication skills and a genuine passion for helping others Comfortable using technology and remote collaboration tools Self-motivated, organized, and detail-oriented Previous customer service or insurance background is helpful (but not required) Must be legally eligible to work in the U.S. or Canada Perks & Benefits 100% remote work with flexible scheduling Weekly pay plus performance bonuses and incentives Paid training and personalized mentorship to set you up for success Fast-track career advancement with leadership opportunities Supportive, mission-driven team culture focused on people first The opportunity to make a meaningful impact by protecting families in your community

This job posting was last updated on 9/4/2025

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