Spade Recruiting

Compensation

Full Description

About Us We’re not your typical insurance agency—we’re a people-first, tech-forward, and growth-driven team serving working families with industry-leading life and supplemental insurance solutions. Our culture is built on flexibility, purpose, and growth. The Role As a Client Success Specialist, you’ll be the heart of our client experience—supporting policyholders, answering questions, and ensuring customers feel confident and cared for. You’ll act as a trusted advisor who makes insurance simple and empowering. What You’ll Do Build and maintain strong client relationships post-sale Guide clients through policy benefits, updates, and claims Educate clients so they clearly understand their coverage Collaborate with team leads for smooth onboarding and support Serve as the go-to contact for service-related needs What We’re Looking For Excellent communication and people skills (you love helping others) Tech-savvy and comfortable working remotely Organized, detail-oriented, and self-motivated Customer service or insurance experience is a plus (not required) Must be legally eligible to work in the U.S. or Canada ✨ Perks 100% remote with flexible scheduling Weekly pay + performance incentives Award-winning training and mentorship Fast-track career growth A mission-driven, people-first culture